Store operations centered on a “frontline first” approach
First written in FY2020-Q1. 2 of 4 entries say "Restated". Latest entry: FY2021.
No other company in this theme has enough history to compare yet.
- FY2021ReframedAnnual report
「Fundamental review of the business model for renewed growth Narrowing the business asset base Improving productivity at headquarters and in the field Customer-centric store development」
The expression “putting the front line first” from the previous plan is no longer prominent in the new business revitalization plan, which instead uses the terms narrowing the asset base, improving productivity, and customer-centric store development. - FY2020-Q3RestatedAnnual report
「Against this backdrop, our Group formulated the three-year medium-term management plan “New Medium-Term Management Plan 2022” aimed at achieving significant growth going forward. Centered on “renewed growth at existing stores and cost reductions,” the plan establishes putting the front line first, returning to fundamentals and developing human resources as its strategic policies.」
The company continues to pursue the “putting the front line first” policy under the New Medium-Term Management Plan 2022. - FY2020-Q2RestatedAnnual report
「Against this backdrop, our Group formulated the three-year medium-term management plan “New Medium-Term Management Plan 2022” aimed at achieving significant growth going forward. Centered on “renewed growth at existing stores and cost reductions,” the plan establishes putting the front line first, returning to fundamentals and developing human resources as its strategic policies.」
The company continues to pursue the “putting the front line first” policy under the New Medium-Term Management Plan 2022. - FY2020-Q1First statedAnnual report
「We formulated the New Medium-Term Management Plan 2022, covering the 3 years through the fiscal year ending March 2022. Its basic policy is to restore growth at existing stores, reduce costs, and improve the operating profit margin. The supporting strategic policies are ① putting the front line first, ② returning to our roots, and ③ developing our people.」
It identifies “putting the front line first” for the first time as one of the 3 strategic policies of the New Medium-Term Management Plan 2022.