Aiming to Be a Company That Goes Beyond Meeting Expectations
First written in FY2020. 1 of 4 entries say "Raised", first in FY2021. Latest entry: FY2023.
0 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「We believe that, in addition to expanding our business by “meeting” customers’ diverse needs and expectations, it is important to take a broad view of the current period of transition, create value that “exceeds” expectations and needs through proactive investment, and make active proposals.」
The concept of linking “Going Beyond Expectations” with value creation through proactive investment and active proposals was reaffirmed. - FY2022ReframedAnnual report
「The ZACROS GROUP CONCEPT consists of the ZACROS VISION, "Standing beside people with a caring spirit of wrapping, toward indispensable richness. We will continue creating a future that we can be proud to pass on to the next generation," and the ZACROS ACTION, "Go beyond responding." The ACTION is intended to realise this VISION.」
“Going Beyond Expectations” evolved from a standalone corporate-brand goal and was incorporated into the new corporate philosophy framework as the ZACROS ACTION for realizing ZACROS VISION. - FY2021RaisedAnnual report
「We will establish “Going Beyond Expectations” as our corporate brand so that the value and principles of our Group will be widely recognized. By increasing our appeal and communication with stakeholders and strengthening our brand, we will accelerate expansion into new fields and global growth.」
“Going Beyond Expectations” expanded from an expression of the company’s goal to an established corporate brand, linked to communication with stakeholders and accelerated expansion into new fields and globally. - FY2020First statedAnnual report
「With the aim of becoming a company that "goes beyond meeting expectations," we will pursue the following initiatives as key priorities, balancing short-term responses with medium- to long-term measures: strengthening our growth drivers, prioritising efficiency, transforming ourselves and strengthening risk management.」
The expression of aiming to be a company that creates value beyond merely meeting customer needs was first explicitly stated in FY2020.