Increase in defects, warranty work and claims
First written in FY2016. 2 of 5 entries say "Restated". Latest entry: FY2021.
R.C.Core moved to the "Worse" side of this theme in 2021, 2 years before the typical company in this theme (2023).
The whole theme swung hardest in 2026: 7 of 39 companies on the "Worse" side.
5 other companies' latest entry also says "Materialised".
- FY2021MaterialisedAnnual report
「The Company recorded ¥96 million in provisions for inspection expenses and ¥43 million in impairment losses, among other items, as extraordinary losses.」
A ¥96 million inspection expense provision was recognized in preparation for quality issues, crystallizing defect- and warranty-related exposure as an expense. - FY2020RaisedAnnual report
「The Company has established its proprietary BESS Comprehensive Peace-of-Mind Warranty Program. Through a housing defect liability insurance provider, it conducts regular inspections, necessary repairs and warranty renewal procedures every 5 years, providing defect warranty coverage for up to 60 years.」
The maximum warranty period was extended from the previous 50 years to 60 years. - FY2019RestatedAnnual report
「The Company has established its proprietary BESS Comprehensive Peace-of-Mind Warranty Program. Through a housing defect liability insurance provider, it conducts regular inspections, necessary repairs and warranty renewal procedures every 5 years, providing defect warranty coverage for up to 50 years.」
The Company continues to address the risks of claims and warranty work through defect warranty coverage for up to 50 years. - FY2018RestatedAnnual report
「The Company has established its proprietary BESS Comprehensive Peace-of-Mind Warranty Program. Through a housing defect liability insurance provider, it conducts regular inspections, necessary repairs and warranty renewal procedures every 5 years, providing defect warranty coverage for up to 50 years.」
The disclosure reconfirms the risk-reduction measure of providing defect warranty coverage for up to 50 years. - FY2016First statedAnnual report
「The Company has established its proprietary BESS Comprehensive Peace-of-Mind Warranty Program. Through a housing defect liability insurance provider, it conducts regular inspections, necessary repairs and warranty renewal procedures every 5 years, providing defect warranty coverage for up to 50 years.」
While seeking to reduce risk through warranties of up to 50 years, the Company identifies reputational damage resulting from increases in claims and warranty work accompanying the rise in handovers, as well as serious defects, as risks.