Strengthening Sales Activities and Understanding Customer Needs
First written in FY2018. 10 of 15 entries say "Restated". Latest entry: 2026-10-14.
85 other companies' latest entry also says "Advanced".
- FY2026-H1Specific customer acquisition initiatives through trade show participation and platform developmentAnnual report
「In addition, we will pursue measures to acquire new customers and increase orders, including raising awareness among industry peers through active participation in trade shows such as DXPO and developing a platform that offers convenience to both B2B and B2C customers, with the Business Strategy Division playing a central role.」
As measures to strengthen sales activities and customer touchpoints, we have added specific means of raising awareness among industry peers, acquiring new customers and increasing orders. - FY2025RestatedAnnual report
「We will make full use of Internet functionality to attract customers' interest and encourage them to place orders. We will then turn them into repeat customers through the results delivered by our services and quality. By continuing and developing this cycle, we will establish our own marketing approach and build a system that enables us to grow together with our customers.」
We continue to promote a customer acquisition and retention system, from new orders to repeat business, through Internet functionality, services and quality. - FY2024-Q3AdvancedAnnual report
「Orders from new customers have also increased as a result of strengthening our website and inside sales, and we recognise that business performance is on a recovery trend.」
It explains that orders from new customers increased through website enhancements and inside sales as measures relating to sales activities and customer touchpoints. - FY2022-Q1RestatedAnnual report
「Under these circumstances, to further build on its strengths, we have improved customer service and optimized and streamlined staffing by developing a multiskilled workforce among our employees.」
We continue to improve customer support in our sales activities and customer touchpoints. - FY2021-Q2RestatedAnnual report
「Against this backdrop, we have worked to improve customer support in order to further build on our strengths.」
We continue to improve sales activities and customer touchpoints. - FY2020-Q3RestatedAnnual report
「We have also continued to improve our services, ordering site and customer support from the customer's perspective.」
We continue to improve customer touchpoints, including customer support. - FY2020-Q2RestatedAnnual report
「We have also continued to improve our services, ordering site and customer support from the customer's perspective.」
We continue to improve customer touchpoints, including customer support. - FY2019RestatedAnnual report
「We will further strengthen our sales activities and consistently identify customer needs at an earlier stage.」
We continue to pursue a policy of strengthening our sales capabilities by improving customer support and service quality. - FY2019-Q4RestatedAnnual report
「We have also continued to improve our services, ordering site and customer support from the customer's perspective.」
We continue to improve customer touchpoints, including customer support. - FY2019-Q3RestatedAnnual report
「We have also continued to improve our services, ordering site and customer support from the customer's perspective.」
We continue to improve customer touchpoints, including customer support. - FY2019-Q2RestatedAnnual report
「We have continued to improve our services, ordering site and customer support from the customer's perspective.」
We continue to improve customer support. - FY2018First statedAnnual report
「We will further strengthen our sales activities and consistently identify customer needs at an earlier stage.」
The policy is intended to improve service quality and support the acquisition of new customers.