Changes in Customer Preferences and Alternative Services Such as LASIK
First written in FY2017. 4 of 5 entries say "Restated". Latest entry: FY2023.
0 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「To reduce these risks, the Group is strengthening its product development structure so that it can respond rapidly to changes in market conditions, and is working on the development of original products ahead of market trends.」
Continuing to strengthen the product development structure in response to changes in customer preferences and alternative services. - FY2022RestatedAnnual report
「To reduce these risks, the Group is strengthening its product development structure so that it can respond rapidly to changes in market conditions, and is working on the development of original products ahead of market trends.」
Continuing broad-based product development in response to changes in customer preferences and alternative services. - FY2021RestatedAnnual report
「To meet diversifying consumer needs, the Group offers products tailored to consumers' needs, eye shape, and eye health through a broad lineup including hard contact lenses, soft contact lenses, disposable contact lenses, and newly developed products.」
Continuing to address customer attrition resulting from changes in customer preferences and alternative services through a broad product lineup and new product development. - FY2019RestatedAnnual report
「As vision correction through LASIK surgery, an alternative to contact lenses, has emerged alongside products from competing companies, customer attrition is a concern.」
Continuing to address the risk of customer attrition due to products from competing companies and alternative services such as LASIK through the Mels Plan. - FY2017First statedAnnual report
「As vision correction through LASIK surgery, an alternative to contact lenses, has emerged alongside products from competing companies, customer attrition is a concern. In response, the Group aims to prevent customer attrition by promoting the Mels Plan, which provides high-quality services and eye safety at the same time.」
Customer attrition due to the emergence of alternative services such as LASIK is identified as a risk, with the quality and safety of the Mels Plan serving as a countermeasure.