Establishment of a Company-Wide Quality Management System
First written in FY2016. 21 of 26 entries say "Advanced", first in FY2017. Latest entry: 2026-09-29.
2 other companies' latest entry also says "Restated".
- FY2026AdvancedAnnual report
「Corrective actions in response to observations received from the U.S. Food and Drug Administration (FDA) in the second half of 2025 are making steady progress globally, and we continue constructive and highly transparent dialogue with the FDA. We are also making progress in resuming shipments of products affected by voluntary shipment suspensions.」
Regarding Elevate and quality improvement, corrective actions in response to FDA observations have progressed globally, and the company has entered a phase in which shipments of certain products are also being resumed. - FY2026-H1RestatedAnnual report
「To comply with quality and regulatory requirements for medical devices imposed by authorities in various countries and to strengthen quality assurance functions, we recorded ¥5,407 million in expenses for improvement activities, including complaint handling, medical device reporting (MDR), and process and design verification, under “Other expenses.”」
As quality management system improvement activities, the company continued complaint handling, MDR, and process and design verification, recording ¥5,407 million in the current interim consolidated accounting period, down from ¥10,998 million in the same period of the previous year. - FY2025AdvancedAnnual report
「Our Group will continue to improve operational quality globally and contribute to patient safety and peace of mind.」
The company held quality and patient safety workshops for all employees and conducted quality audits by an independent third party, continuing to improve its global quality framework. - FY2025AdvancedAnnual report
「In April 2025, we established the Innovation & Safety (I&S) Committee as a new voluntary committee that also assumes the roles of the former Quality Assurance and Regulatory Affairs (QA&RA) Committee.」
In April 2025, the company established a structure under which oversight of quality assurance and regulatory affairs is transferred to the I&S Committee, which also covers innovation and patient safety. - FY2025-H1RestatedAnnual report
「To comply with each country's quality regulations for medical devices and strengthen quality assurance functions, the company recorded ¥10,998 million under Other expenses for improvement activities including complaint handling, medical device reporting (MDR), and process and design validation.」
The company continued quality management system improvement activities and recorded expenses related to quality assurance and regulatory affairs in the first half. - FY2024AdvancedAnnual report
「We also integrated corrective actions in response to observations from the U.S. Food and Drug Administration (FDA) and the quality transformation project into a single comprehensive program and named it “Elevate.”」
The company integrated corrective actions in response to FDA observations with quality transformation under Elevate and began initiatives to strengthen its QA/RA systems, processes, and capabilities over the 3 years from the fiscal year ending March 2024 through the fiscal year ending March 2026. - FY2024-Q3AdvancedAnnual report
「To comply with quality and regulatory requirements for medical devices imposed by authorities in various countries and to strengthen quality assurance functions, we recorded ¥16,989 million in expenses for improvement activities, including complaint handling, medical device reporting (MDR), and process and design verification, under “Other expenses.”」
To strengthen the quality management system, the company continued improvement activities including complaint handling, MDR, and process and design verification, and the amount recorded as expenses reached ¥16,989 million. - FY2024-Q2AdvancedAnnual report
「To comply with quality and regulatory requirements for medical devices imposed by authorities in various countries, including the U.S. FDA, and to strengthen quality assurance functions, we recorded ¥11,938 million in expenses for improvement activities, including complaint handling, medical device reporting (MDR), and process and design verification, under “Other expenses.”」
To strengthen the quality management system, the company continued improvement activities including complaint handling, MDR, and process and design verification, and the amount recorded as expenses increased to ¥11,938 million. - FY2024-Q1AdvancedAnnual report
「To comply with quality and regulatory requirements for medical devices imposed by authorities in various countries, including the U.S. FDA, and to strengthen quality assurance functions, we recorded ¥5,013 million in expenses for improvement activities, including complaint handling, medical device reporting (MDR), and process and design verification, under “Other expenses.”」
For the quality management system, the company carried out improvement activities including complaint handling, MDR, and process and design verification, and recorded approximately ¥5 billion in expenses. - FY2023AdvancedAnnual report
「Since April 2023, we have established the Quality Assurance and Regulatory Affairs (QA&RA) Committee as a voluntary committee. The committee oversees and reports on progress in building the quality assurance and regulatory affairs (QA&RA) framework required of a global medtech company, from the perspectives of compliance with relevant laws and regulations, collaboration among internal functions, and securing resources, including personnel.」
The company expanded development of its quality management system to include the appointment of a CQO, QA/RA reform, and oversight and reporting by the voluntary QA&RA Committee. - FY2023-Q3AdvancedAnnual report
「Across the Group, we will improve processes for corrective and preventive actions so that we can respond promptly to market changes while continuing regular audit and verification procedures, through the development of personnel and strengthening of capabilities in internal departments related to quality and regulatory affairs. We also conduct regular monitoring of medical policy and regulatory matters, provide management with status updates, ensure a thorough understanding of applicable laws and regulations, and provide regular training to employees engaged in related operations, including by sharing best practices.」
In light of FDA Warning Letters and other matters, the company specifically describes measures including the development of personnel responsible for quality and regulatory affairs, audits and verification, corrective and preventive actions, regulatory monitoring, and employee training. - FY2023-Q1AdvancedAnnual report
「Costs associated with sales growth in the medical field and outsourcing expenses related to strengthening the business operating infrastructure, including QARA, increased.」
The company describes additional initiatives to strengthen the business operating infrastructure, including QARA and quality and regulatory affairs, in the form of increased outsourcing expenses. - FY2022AdvancedAnnual report
「By appointing Global Process Owners to important quality processes, we began conducting quality activities consistently across regions based on global SOPs (Standard Operating Procedures).」
For the company-wide quality management system, the company began consistent cross-regional operations based on global SOPs by appointing Global Process Owners for important processes. - FY2021AdvancedAnnual report
「In the medical field, we are hiring physicians in the United States, Europe, and Japan and continuing to improve our processes so that we can incorporate the opinions of experts, including physicians, globally and at an earlier stage regarding product safety and customer needs.」
For quality and regulatory affairs, the company advanced process improvements to hire physicians in the United States, Europe, and Japan and incorporate expert opinions at an early stage. - FY2020AchievedAnnual report
「On 1 April 2020, through a company split, we transferred certain functions, including research and development, manufacturing, and repair planning, to Olympus Medical Systems Corporation, our wholly owned subsidiary, in order to strengthen the structure for maintaining effective governance and appropriate quality in our quality and regulatory affairs functions.」
The transfer of functions to OMSC to strengthen quality and regulatory affairs functions was implemented on 1 April 2020. - FY2020-Q3AdvancedAnnual report
「To strengthen our quality and regulatory affairs functions, our Representative Executive Officer, President and CEO decided on 20 December 2019 to have certain functions, including research and development, manufacturing, and repair planning, transferred to Olympus Medical Systems Corporation, our wholly owned subsidiary, and to enter into an absorption-type company split agreement with OMSC.」
To strengthen quality and regulatory affairs functions, the company decided on an absorption-type company split to transfer certain functions, including research and development, manufacturing, and repair planning, to OMSC, and implemented the transaction with 1 April 2020 as the effective date. - FY2019AdvancedAnnual report
「In addition, based on the medium-term management plan (16CSP), we advanced the strengthening of quality and regulatory affairs functions in terms of both organizational structure and systems. Globally, we further increased staffing in the quality and regulatory affairs division, particularly for the medical business, and strengthened regulatory compliance, product registration functions, and post-market safety management.」
The company further increased staffing in the quality and regulatory affairs division and globally strengthened regulatory compliance, product registration, and post-market safety management. - FY2018AdvancedAnnual report
「During the consolidated fiscal year, we revised the Olympus Group Quality Policy so that it would serve as a code of conduct prioritizing quality with a greater emphasis on safety, and took steps to ensure that quality management systems in all businesses and regions were maintained and improved in accordance with the policy. In addition, based on 16CSP, we advanced the strengthening of quality and regulatory affairs functions in terms of both organizational structure and systems. Globally, we significantly increased staffing in the quality and regulatory affairs divisions, particularly for the medical business, and strengthened regulatory compliance, product registration functions, and post-market safety management.」
The company revised its quality policy to place greater emphasis on safety, and globally strengthened staffing in the quality and regulatory affairs division, product registration, and post-market safety management. - FY2017AdvancedAnnual report
「Under the medium-term management plan that began in April 2016, we are working to strengthen our company-wide quality management system and quality assurance framework in anticipation of expanding our medical business, in order to realize our management vision of “contributing to society by realizing the health, security and peace of mind, and spiritual richness of people around the world.”」
In anticipation of medical business expansion, the company is strengthening its company-wide quality management system and quality assurance framework. - FY2016First statedAnnual report
「In April 2015, we established the Quality and Product Regulatory Affairs Division by consolidating the quality assurance functions of our internal business divisions. To support the realization of “One Olympus” through the matrix-style business operations launched in April of the same year, we are advancing the development of a company-wide quality management system.」
Beginning with the consolidation of quality assurance functions, the company is building a company-wide quality framework that supports One Olympus.