Reducing customers’ concerns about infection through contactless, face-to-face-free services
First written in FY2021-Q3. 3 of 4 entries say "Restated". Latest entry: FY2022.
No other company in this theme has enough history to compare yet.
- FY2022RestatedAnnual report
「As we provide services other than replacement work without physical contact or face-to-face interaction (online and by telephone), we believe the impact on our business is minor.」
The company has continued to explain that, by providing services other than replacement work online and by telephone, it considers the impact of the infectious disease on customers and the business to be minor. - FY2022-Q1RestatedAnnual report
「We provide services other than replacement work without physical contact or face-to-face interaction (online and by telephone), helping to ease customers' concerns about infection.」
The system of providing services other than replacement work online and by telephone, thereby easing customers' concerns about infection, has continued. - FY2021RestatedAnnual report
「Because we provide services other than replacement work without physical contact or face-to-face interaction (online and by telephone), we steadily captured demand for replacement of essential home equipment used in daily life, including kitchens, toilets, washrooms and bathrooms, while easing customers' concerns about infection.」
The company explains that it continued using a system for providing estimates and other services without physical contact or face-to-face interaction, capturing demand while easing concerns about infection. - FY2021-Q3First statedAnnual report
「We provide services other than replacement work without physical contact or face-to-face interaction (online and by telephone), helping to ease customers' concerns about infection.」
The provision of services other than replacement work online and by telephone is described as a means of reducing customers' concerns about infection.