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Other Disclosures7692EARTH INFINITY CO.LTD.Electricity and gas

Notice of Measures to Improve Call Center Service Quality

The company is proceeding with the introduction of an AI-powered call center support system and plans to begin operations around autumn 2026. The system is intended to improve response rates, shorten wait times, speed up handling, and reduce the burden on operators.

Worth reading
41Recurring
0–100. This measures how worthwhile something is to read, not how good or bad the company is.
Direction
Improvement
Direction inferred from the company’s description.
Scale
—
Displayed only when the document provides numerical figures.
Wording
Conditional
How definitive the wording is.

Announced details

AI-powered call center support system
Applicable field (uses covered by this announcement)

Call center operations and customer service

Launch dateAround autumn 2026 (scheduled)

In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.

Announced details
ItemDetails
Names of Products / Services CoveredAI-powered call center support system
Launch dateAround autumn 2026 (scheduled)
Applicable areaCall center operations and customer service
Items this document does not state (15)
CounterpartyCounterparty overviewRelationship with the CompanyContract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocationLocation scaleQuantitative EffectsUsage historyImpact on Business PerformanceSource

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

Demand for inquiry handling has increased as the number of contracts has grown, creating a need to improve service quality and response rates.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Notice of Measures to Improve Call Center Service Quality | EARTH INFINITY CO.LTD. (7692) timely disclosure | Komori