Measures for discontinued products and establishment of a system to reflect customer requests in the product lineup
First written in FY2018. 6 of 12 entries say "Restated". Latest entry: FY2026.
No other company in this theme has enough history to compare yet.
- FY2026RestatedAnnual report
「As business partners successively discontinued products or raised prices, some product categories experienced temporary stockouts. We worked to maintain and expand our product lineup by identifying alternative products and developing new suppliers.」
While temporary stockouts related to discontinued products and price increases continued, the company sought to maintain and expand the product lineup by finding alternative products and developing new suppliers. - 2026-05-11RestatedEarnings
「As business partners have successively discontinued products or raised prices, some product categories have experienced temporary stockouts and associated opportunity losses. We are working to maintain and expand our product lineup by identifying alternative products and developing new suppliers.」
The company continues to address stockouts and opportunity losses caused by product discontinuations and price increases by identifying alternative products and developing new suppliers. - FY2026-H1Added development of new suppliersAnnual report
「As business partners have successively discontinued products or raised prices, temporary stockouts have resulted in lost sales opportunities in some product categories. We are working to maintain the product lineup by finding alternatives and developing new suppliers.」
While temporary stockouts and lost sales opportunities related to discontinued products and price increases continue, the company is responding by finding alternative products and developing new suppliers. - FY2025Temporary stockouts, lost sales opportunities and responses involving alternative productsAnnual report
「Although temporary stockouts in some product categories resulted in lost sales opportunities, we have worked to maintain product sales and selling prices as far as possible by focusing on finding alternative products and developing new ones.」
It states that, while the number of discontinued and higher-priced products has increased and temporary stockouts have caused lost sales opportunities, the company is searching for alternative products and developing new ones. - FY2025-H1RestatedAnnual report
「As business partners have increasingly discontinued products or raised prices against a backdrop of higher raw-material costs and the weaker yen, we have worked to maintain product sales and selling prices as far as possible by focusing on finding alternative products and developing new ones.」
In response to the increase in discontinued and higher-priced products, we are searching for alternatives and developing new products to maintain product sales and selling prices. - FY2024Increase in discontinued products and longer searches for alternativesAnnual report
「As the number of products being discontinued has increased against a backdrop of the weaker yen and higher costs, there have also been many cases in which finding alternatives has taken time, resulting in lost sales opportunities due to stockouts in some product categories.」
The increase in discontinued products, longer searches for alternatives and lost sales opportunities due to stockouts, all against a backdrop of the weaker yen and higher costs, are cited as actual challenges affecting existing-store performance. - FY2024-Q3Increase in discontinued products and longer searches for alternativesAnnual report
「As the number of products being discontinued has increased against a backdrop of the weaker yen and higher costs, there have also been many cases in which finding alternatives has taken time, resulting in lost sales opportunities due to stockouts in some product categories.」
Regarding the challenges of addressing discontinued products and reflecting customer requests in the product lineup, it states that the number of discontinued products increased against a backdrop of the weaker yen and higher costs, causing delays in finding alternatives and lost sales opportunities due to stockouts. - FY2020RestatedAnnual report
「We have been working to build a new system to introduce products requested by customers to stores more quickly.」
We continue to build a new system to introduce customer-requested products to stores quickly. Completion of the system has not been explicitly stated. - FY2020-Q3RestatedAnnual report
「We have been working to build a system for introducing products requested by customers to the sales floor more quickly.」
The company continues to build a system for introducing products requested by customers to the sales floor quickly. Completion of the system is not explicitly stated. - FY2020-Q2RestatedAnnual report
「We have been working to build a system for introducing products requested by customers to the sales floor more quickly.」
The company continues to build a system for introducing products requested by customers to the sales floor quickly. No completion of the system is explicitly stated. - FY2019AdvancedAnnual report
「At the 9 stores excluding those in the Kumamoto area, although some months were affected by poor weather, sales of DIY products, including building materials, gardening supplies and exterior products, increased at all stores, partly because the introduction of new products requested by customers progressed smoothly,」
The company states that the introduction of new products requested by customers progressed smoothly as part of its efforts to reflect customer requests in its product range. However, it does not state that the system planned in the previous fiscal year has been completed. - FY2018First statedAnnual report
「Going forward, while addressing the discontinuation of products such as these, we intend to introduce a system that enables the launch of many new products requested by customers and establish a framework that ensures customer feedback is reflected in our product range under any circumstances.」
Recognizing that identifying and relaunching replacement products for items discontinued by manufacturers required time and effort, resulting in insufficient expansion of the product range based on customer requests, the company plans to establish a new introduction process and a framework for reflecting those requests.