Improving Store Convenience Through Mobile and Self-Ordering

「As part of its store digitalisation initiatives, the company worked to increase usage of “mobile ordering,” which reduces waiting times at stores by allowing customers to place orders and make payments in advance using their own smartphones, and “cashless payments,” which enable smooth payment at the register. It also worked to increase the number of stores offering “self-ordering,” which allows customers to place orders from their seats using a touch panel.」

「As part of its efforts to digitalize stores, the Company worked to increase use of mobile ordering, which reduces waiting times at stores by allowing customers to place orders and make payments in advance from their own smartphones, and cashless payments, which enable smooth payment at the register. It also introduced self-ordering at some stores, allowing customers to order from their seats using touch panels.」

「Since October 2021, we have introduced mobile ordering at all CoCo Ichibanya stores, allowing customers to place orders and make payments easily in advance using their smartphones and other devices, and are working to establish it as a convenience-enhancing service suited to the post-pandemic era.」