Risk of personal-information leakage
First written in FY2016. 2 of 4 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2026RestatedAnnual report
「Our group receives personal information from customers for sales promotions at stores and after-sales service, among other purposes, and manages it under strict controls. In addition to providing all employees with training that covers the importance of compliance, we will further strengthen our ongoing monitoring of personal information protection and management practices and our continuous improvement of deficiencies.」
The company reaffirms training for all employees, monitoring of management practices, and continuous improvement of deficiencies as measures to protect personal information. - FY2019RestatedAnnual report
「Our group receives personal information from customers for sales promotions at stores and after-sales service, among other purposes, and manages it under strict controls. In addition to providing all employees with training that covers the importance of compliance, we will further strengthen our ongoing monitoring of personal information protection and management practices and our continuous improvement of deficiencies.」
The company reaffirms training for all employees, monitoring of management practices, and continuous improvement of deficiencies as measures. - FY2017MitigatedAnnual report
「Our group receives personal information from customers for sales promotions at stores and after-sales service, among other purposes, and manages it under strict controls. In addition to providing all employees with training that covers the importance of compliance, we will further strengthen our ongoing monitoring of personal information protection and management practices and our continuous improvement of deficiencies.」
The company specifically describes training for all employees, monitoring of personal information protection and management practices, and continuous improvement of deficiencies as measures. - FY2016First statedAnnual report
「However, despite taking the measures described above, if a serious incident such as a personal information breach occurs, claims for damages against our group and a decline in confidence could affect our group's business and performance.」
The company indicates that a personal information breach could lead to claims for damages and a decline in confidence.