Tabaya Holdings (7606) · InitiativeAdvanced
Expanding Post-Sale Customer Touchpoints Through Repair and Reuse
First written in FY2017. 1 of 2 entries say "Advanced", first in FY2025. Latest entry: FY2025.
2entries
9years
0from disclosures
How it moved
Same theme, other companies
Repeat customer visits driven by after-sales service through repairs, warranties and customer serviceA theme 3 companies write about · 0 as a headwind · 3 as a tailwind
1 other company's latest entry also says "Advanced".
Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Full recordFilings, disclosures and news, newest first
- FY2025AdvancedAnnual report
「We are also developing related businesses, including by making a company engaged in shoe polishing, operating shoe repair shops, and manufacturing and selling shoe-care products a subsidiary.」
As an initiative to expand customer engagement after the sale, the Company made BOOT BLACK JAPAN, which operates shoe-polishing and shoe-repair businesses, a subsidiary and moved into concrete participation in repair-related businesses. - FY2017First statedAnnual report
「By extending the time customers engage with us through products even after they have been sold, we aim to continuously increase customer value. To achieve this, we will consider repair and reuse businesses.」
The Company began considering repair and reuse businesses as new ways to expand its relationship with customers after the sale.