Boosting Same-Store Sales
First written in FY2017-Q1. 13 of 32 entries say "Worsened", first in FY2021-Q1. Latest entry: FY2026.
Gyet moved to the "Worse" side of this theme in 2024, 4 years after the typical company in this theme (2020).
The whole theme swung hardest in 2020: 16 of 44 companies on the "Worse" side.
16 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Customer traffic was 117.3% of the previous year's level on a same-store basis. Average spend per customer fell 7.8% on a same-store basis, resulting in full-year same-store sales of 108.1% of the previous year's level.」
Full-year same-store sales were 108.1% of the previous year's level and customer traffic was 117.3%, indicating measurable improvement in same-store sales and customer traffic, which had remained below the previous year's levels. Average spend per customer, however, fell 7.8%. - FY2025WorsenedAnnual report
「Customer traffic was 95.5% of the previous year's level on a same-store basis. Average spend per customer fell 0.4% on a same-store basis, resulting in full-year same-store sales of 95.1% of the previous year's level.」
Full-year same-store sales were 95.1% of the previous year's level, customer traffic was 95.5%, and average spend per customer fell 0.4%. Although this improved from the prior period's 92.3% same-store sales, sales remained below the previous year's level. - FY2025-H1WorsenedAnnual report
「As a result, same-store sales fell 8.2% year on year, same-store customer traffic fell 9.9% year on year, and same-store average spend per customer rose 1.9% year on year.」
Same-store sales and customer traffic fell below the previous year's levels, with sales down 8.2% and customer traffic down 9.9%. Average spend per customer rose 1.9%, but no improvement was evident in addressing the challenge of raising same-store sales. - FY2025-Q1WorsenedAnnual report
「As a result, same-store sales fell 11.9% year on year, same-store customer traffic fell 13.9%, and same-store average spend per customer rose 2.2%.」
Same-store sales fell 11.9% year on year and customer traffic fell 13.9%, with the declines in both widening from the previous period. Average spend per customer rose 2.2%. - FY2024WorsenedAnnual report
「As a result, same-store sales fell 7.7% year on year, same-store customer traffic fell 9.8%, and same-store average spend per customer rose 2.4%.」
Same-store sales fell 7.7% year on year and customer traffic fell 9.8%, turning from the previous period's 104.2% full-year same-store sales growth to a decline year on year. Average spend per customer rose 2.4%. - FY2024-Q3WorsenedAnnual report
「As a result, same-store sales fell 6.1% year on year, same-store customer traffic fell 8.7% year on year, and same-store average spend per customer rose 2.8% year on year.」
The decline in same-store sales widened from 2.7% to 6.1% year on year, while the decline in customer traffic widened from 5.9% to 8.7%. Average spend per customer rose 2.8%. - FY2024-Q2WorsenedAnnual report
「As a result, same-store sales fell 2.7% year on year, same-store customer traffic fell 5.9% year on year, and same-store average spend per customer rose 3.4% year on year.」
Same-store sales fell 2.7% year on year, remaining at the same level as the previous quarter, while the decline in customer traffic widened from 5.3% to 5.9%. Average spend per customer rose 3.4%. - FY2024-Q1WorsenedAnnual report
「As a result, same-store sales fell 2.7% year on year, same-store customer traffic fell 5.3%, and same-store average spend per customer rose 2.7%.」
Same-store sales and customer traffic fell below the previous year's levels, worsening performance this quarter against the challenge of raising same-store sales. Average spend per customer rose 2.7%. - FY2023AdvancedAnnual report
「Average spend per customer rose 4.2% year on year on a same-store basis, resulting in full-year same-store sales of 104.2% of the previous year's level.」
Full-year same-store sales exceeded the previous year's result by 4.2%, and average spend per customer also rose 4.2%. The company reports measurable improvement in raising same-store sales. - FY2023-Q3AdvancedAnnual report
「As a result, same-store sales rose 3.1% year on year, same-store customer traffic fell 1.3%, and same-store average spend per customer rose 4.5%.」
Same-store sales maintained 3.1% year-on-year growth, and average spend per customer rose 4.5%. Same-store customer traffic, however, fell 1.3%. - FY2023-Q2AdvancedAnnual report
「As a result, same-store sales rose 4.6% year on year, same-store customer traffic rose 0.2%, and same-store average spend per customer rose 4.3%.」
Same-store sales rose 4.6% year on year, customer traffic rose 0.2%, and average spend per customer rose 4.3%, indicating measurable improvement in raising same-store sales. - FY2023-Q1AdvancedAnnual report
「As a result, same-store sales rose 4.8% year on year, same-store customer traffic fell 0.4%, and same-store average spend per customer rose 5.1%.」
First-quarter same-store sales rose 4.8% year on year, and same-store average spend per customer also rose 5.1%. Customer traffic, however, fell 0.4%. - FY2022AdvancedAnnual report
「Full-year same-store sales were 101.9% of the previous year's level, exceeding the prior-year result, when sales had fallen significantly due to the impact of COVID-19.」
Full-year same-store sales exceeded the previous year's result, reaching 101.9% year on year. However, same-store customer traffic fell 5.3%. - FY2022-Q3WorsenedAnnual report
「As a result, same-store sales rose 0.8% year on year, same-store customer traffic fell 7.0%, and same-store average spend per customer rose 8.4%.」
Same-store sales continued to grow year on year, but the rate of increase narrowed, while the decline in same-store customer traffic widened to 7.0% year on year. Average spend per customer rose 8.4%. - FY2022-Q2WorsenedAnnual report
「During the second quarter, the Bon holiday sales campaign was weak and customer traffic fell significantly. As a result, same-store sales rose 4.9% year on year, same-store customer traffic fell 3.3%, and same-store average spend per customer rose 8.5%. The company will work to recover customer traffic by improving in-store services.」
Same-store sales and average spend per customer exceeded the previous year's levels, while customer traffic fell 3.3%, remaining an ongoing challenge. The company identified improved in-store services as a means of recovery. - FY2021WorsenedAnnual report
「Full-year same-store sales were 81.4% of the previous year's level, falling below the prior-year result.」
Same-store sales remained below the previous year's level, with full-year sales falling to 81.4% year on year. - FY2021-Q3WorsenedAnnual report
「However, customer traffic fell significantly due to changes in lifestyles and weaker demand for outings, including travel and visits to family.」
The company reports that customer traffic fell significantly due to lifestyle changes and weaker demand for outings, worsening conditions in addressing the challenge of raising same-store sales. - FY2021-Q2WorsenedAnnual report
「Sales conditions during the six months ended the second quarter were marked by a significant decline in customer traffic, particularly in the Kanto region and at shopping centers (SCs).」
The company states that customer traffic fell significantly, particularly in the Kanto region and at SCs, in addressing the challenge of raising same-store sales. - FY2021-Q1WorsenedAnnual report
「As a result, same-store sales fell 39.6% year on year, same-store customer traffic fell 44.1%, and same-store average spend per customer rose 8.1%.」
Same-store sales and customer traffic fell significantly below the previous year's levels, worsening performance this quarter against the challenge of raising same-store sales. Average spend per customer rose 8.1%. - FY2020AdvancedAnnual report
「Full-year same-store sales were 96.0% of the previous year's level, an improvement from the prior-year result, although」
Same-store sales remained below the previous year's level, but improved to 96.0% year on year from the prior-year result. - FY2020-Q3AdvancedAnnual report
「Regarding the redirection of store development, in October we launched a new business format called “ＮＡＶＹ®,” under the same name as our registered trademark brand “ＮＡＶＹ®.” As a new merchandising concept for medium-sized stores, we developed shops offering a carefully selected range of private-label “ＮＡＶＹ®” items together with a broad selection of national-brand items to expand styling options.」
Regarding the redirection of store development, the company progressed from the preparation stage to launching the new “ＮＡＶＹ®” business format and implementing new merchandising for medium-sized stores combining PB and NB products. - FY2020-Q2RestatedAnnual report
「Regarding the redirection of store development, we are preparing to develop new business formats while seeking to lift sales at existing stores through refurbishments.」
The company continues to prepare for new business formats and lift sales at existing stores through refurbishments as part of its redirection of store development. - FY2020-Q1ReframedAnnual report
「Regarding the redirection of store development, we are seeking to lift sales at existing stores through refurbishments.」
The means of lifting same-store sales expanded from reviewing product assortments and brands to redirecting store development, centered on refurbishing existing stores. - FY2019ReframedAnnual report
「We will seek to increase sales by differentiating ourselves from competitors through a review of the categories we carry, narrowing the number of items, and rebuilding our brands, while raising the average price per item and average customer spend.」
The means of lifting same-store sales shifted from a focus on larger stores and encouraging repeat visits to reviewing product assortments and brands and increasing the average price per item and average customer spend. - FY2018RestatedAnnual report
「To encourage customers to shop with us repeatedly, we will create a more comfortable shopping environment by expanding stores and broadening our product assortment, as well as refurbishing them into spacious, clean-looking sales floors.」
The company continues store expansion, assortment enhancement and refurbishments to encourage repeat visits from existing customers and lift same-store sales. - FY2018-Q2RestatedAnnual report
「We continue to actively relocate and open stores with spacious, clean-looking sales floors.」
To encourage use of existing stores, the company continues to relocate and open stores with spacious, clean-looking sales floors. - FY2018-Q1RestatedAnnual report
「We continue to actively relocate stores to spacious, clean-looking sales floors so that customers will shop with us repeatedly.」
To encourage repeat visits from existing customers, the company continues to relocate stores to spacious, clean-looking sales floors. - FY2017RestatedAnnual report
「To encourage customers to shop with us repeatedly, we will create a more comfortable shopping environment by expanding stores and broadening our product assortment, as well as refurbishing them into spacious, clean-looking sales floors.」
The company continues to pursue higher same-store sales by encouraging repeat visits from existing customers through larger stores, broader assortments and refurbishments. - FY2017-Q2RestatedAnnual report
「We considered lifting same-store sales to be the first priority, as in the previous fiscal year, and implemented measures to attract many customers and encourage them to shop with us repeatedly.」
Lifting same-store sales continues to be the first priority. - FY2017-Q1First statedAnnual report
「We considered lifting same-store sales to be the first priority, as in the previous fiscal year, and implemented measures to attract many customers and encourage them to shop with us repeatedly.」
Improving same-store sales was identified as the top priority. Increasing initial and repeat visits was presented as the direction to pursue.