Lost business opportunities and fewer customer visits due to staff shortages
First written in FY2019-Q3. 1 of 2 entries say "Materialised", first in FY2019. Latest entry: FY2019.
Yamano Holdings moved to the "Worse" side of this theme in 2019, 1 year before the typical company in this theme (2020).
The whole theme swung hardest in 2020: 2 of 6 companies on the "Worse" side.
2 other companies' latest entry also says "Materialised".
- FY2019MaterialisedAnnual report
「Sales were ¥1,947 million, down 4.9% from the previous fiscal year, due in part to fewer store visitors, at 95.2% of the previous fiscal year's level, as a result of lost opportunities caused by staff shortages throughout the fiscal year.」
The full-year results confirmed the impact of lost opportunities caused by staff shortages and fewer store visitors, with store visitors at 95.2% of the previous fiscal year's level. - FY2019-Q3First statedAnnual report
「Sales were ¥1,503 million, down 2.8% year on year, due in part to fewer store visitors, at 95% of the level in the same period of the previous year, owing to the impact of adverse weather, including typhoons, in the second quarter and lost opportunities resulting from staff shortages.」
In the beauty business, staff shortages resulted in lost opportunities, with store visitors at 95% of the level in the same period of the previous year and sales down 2.8% year on year.