Longer intervals between visits and fewer returning customers at existing large beauty stores
First written in FY2019-Q1. 2 of 11 entries say "Worsened", first in FY2020. Latest entry: FY2025.
Yamano Holdings moved to the "Worse" side of this theme in 2019, 7 years before the typical company in this theme (2026).
The whole theme swung hardest in 2020: 3 of 6 companies on the "Worse" side.
0 other companies' latest entry also says "Mitigated".
- FY2025MitigatedAnnual report
「As sales initiatives at each store proved effective, average revenue per store increased to ¥9,582 million (up 0.0% from the previous fiscal year).」
In the Kimono and Jewelry business, the number of stores decreased by 10, while higher average revenue per store and fixed-cost reductions increased total business profit by 30.5% from the previous fiscal year. - FY2024-Q3Higher average spend per customer despite the continued impact of store closuresAnnual report
「In the Beauty business, average customer spend increased following the introduction of a stylist nomination system and menu recommendations. However, revenue was ¥1,470 million (down 2.0% year on year) due to the impact of closing 7 unprofitable stores in the previous fiscal year.」
Higher average spend per customer from the nomination system and menu recommendations was offset by the impact of closing 7 unprofitable stores in the previous fiscal year, resulting in a 2.0% year-on-year decline in Beauty business revenue. - FY2024-Q2Revenue increases despite fewer stores, driven by higher average spend per customerAnnual report
「In the Beauty business, revenue was ¥971 million (up 0.2% year on year), despite the closure of unprofitable stores, which reduced the number of stores by 2 year on year, due in part to higher average spend per customer following the introduction of a stylist nomination system and menu recommendations.」
The number of stores fell by 2 year on year following the closure of unprofitable stores, while higher average spend per customer from the nomination system and menu recommendations lifted revenue 0.2% year on year. - FY2024-Q1Improved existing-store performance offset by revenue decline from fewer storesAnnual report
「In the Beauty business, revenue was ¥484 million (down 2.5% year on year), partly due to the closure of unprofitable stores in the previous fiscal year, which reduced the number of stores by 3 year on year. However, productivity per employee and customer visits both continued to improve as initiatives to increase customer visits progressed, and existing-store performance was ahead of the previous year's level.」
The closure of unprofitable stores reduced the number of stores by 3 year on year and caused revenue to decline, while productivity per employee and customer visits improved, with existing-store performance ahead of the previous year's level. - FY2023-Q3Revenue declines and profit improves following closure of unprofitable storesAnnual report
「In the Beauty business, revenue was ¥1.5 billion (down 1.9% year on year), due in part to a slight decline in customer visits as COVID-19 cases increased toward the end of December, in addition to the closure of 7 unprofitable stores year on year.」
A slight decline in customer visits as COVID-19 cases increased, together with the closure of 7 unprofitable stores year on year, caused Beauty business revenue to fall 1.9% year on year. - FY2023-Q2Customer visits increased, but revenue continued to decline as the number of stores fellAnnual report
「In the Beauty business, customer visits increased year on year as foot traffic recovered. However, the closure and sale of unprofitable stores reduced the number of stores by 8 year on year, resulting in revenue of ¥968 million (down 4.2% year on year).」
Customer visits exceeded the previous year's level as foot traffic recovered, but the closure and sale of unprofitable stores reduced the number of stores by 8, resulting in a 4.2% year-on-year decline in revenue. - FY2023-Q1Improved customer visits offset by revenue decline from store closuresAnnual report
「In the Beauty business, customer visits improved as foot traffic increased. However, the closure of unprofitable stores reduced the number of operating stores by 9 year on year, resulting in revenue of ¥497 million (down 2.7% year on year).」
Customer visits improved as foot traffic increased, but the closure of unprofitable stores reduced the number of operating stores by 9 year on year, resulting in a 2.7% decline in revenue. - FY2021-Q1WorsenedAnnual report
「In the beauty business, revenue was ¥441 million, down 7.7% year on year, and the segment loss was ¥15 million, compared with a segment loss of ¥1 million in the same period of the previous fiscal year. Although 株式会社Ｌ.Ｂ.Ｇ, which became a consolidated subsidiary in the third quarter of the previous fiscal year, contributed to higher revenue, revenue was affected by the implementation of business restrictions, including closures and reduced operating hours, following the declaration of a state of emergency.」
Due to temporary closures, reduced operating hours and other measures resulting from the infectious disease, revenue in the Beauty business fell 7.7% year on year and segment income deteriorated to a ¥15 million loss. - FY2020WorsenedAnnual report
「Although 株式会社みうら contributed to earnings, the segment recorded a loss of ¥23 million (compared with segment income of ¥3 million in the previous fiscal year) due to the temporary recording of management integration costs associated with bringing 株式会社Ｌ.Ｂ.Ｇ into the group and the impact of the spread of COVID-19, including cancellations of graduation-ceremony dressing services at existing beauty stores (service revenue down 33.1% from the previous fiscal year) and a substantial decline in customer visits in March (down 28.5% year on year).」
The spread of the infectious disease led to cancellations of graduation-ceremony dressing services and a 28.5% decline in customer visits in March, causing the Beauty business to move from income to a ¥23 million loss. - FY2019MaterialisedAnnual report
「In the existing Beauty business, revenue was ¥1,947 million (down 4.9% year on year), mainly due to the closure of 2 stores as a result of redevelopment in the areas where they were located, the impact of adverse weather conditions such as typhoons during the second quarter, and lost opportunities caused by staff shortages throughout the year, which led to a decline in customer visits to 95.2% of the previous fiscal year's level.」
The risk of declining customer visits at existing large stores and other locations materialized in the full-year results, including the effects of adverse weather conditions such as typhoons and lost opportunities caused by staff shortages throughout the year. - FY2019-Q1First statedAnnual report
「In the Beauty business, the company opened 1 new mid- to high-priced salon in the Kansai region during the quarter. However, longer intervals between visits at existing large stores and a decline in repeat customers, among other factors, resulted in revenue of ¥481 million (down 5.9% year on year) and a segment loss of ¥6 million (compared with segment income of ¥10 million in the same quarter of the previous year).」
Longer intervals between visits at existing large stores and a decline in repeat customers resulted in revenue falling 5.9% year on year and the business moving from segment income to a ¥6 million loss.