Impact of Personal Information Leaks on Reputation and Results
First written in FY2017. 1 of 3 entries say "Reframed", first in FY2023. Latest entry: FY2025.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2025MitigatedAnnual report
「The Company has established rules and manuals to prevent mistaken email transmissions and continues company-wide awareness activities concerning information management, reviewing the rules and manuals as appropriate.」
The Company specifies measures addressing the risk of personal and confidential information leaks, including prevention of mistaken email transmissions, migration to cloud-based systems, development of rules and manuals, and awareness activities. - FY2023ReframedAnnual report
「If personal information or confidential information belonging to the Company or its business partners were to leak externally due to inadequate controls, such as the loss of paper documents or computers or the mistaken transmission of emails, it could affect the Company group’s operating results, financial position and future business development through such consequences as a decline in social credibility and substantial costs from damages claims.」
The risk of personal information leaks has been expanded to include specific information-management scenarios such as the loss of paper documents or devices and mistaken email transmissions. - FY2017First statedAnnual report
「However, if personal information were to leak externally as a result of hacking from outside or another unforeseen event, the Company group could suffer a loss of credibility leading to lower sales and incur costs such as damages payments, which could affect its performance.」
For personal information held in connection with online sales, the Company identifies loss of credibility, lower sales and damages-related costs in the event of a leak as risks.