Komori
Happinet (7552) · RiskMitigated

Public Relations Response Risks Relating to Disclosures, Media Coverage, Social Media, etc.

First written in FY2023. 1 of 2 entries say "Mitigated", first in FY2025. Latest entry: FY2025.

2entries
3years
0from disclosures
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ProgressHeldSoftenedWorseFirst statedFY20232023: 120232024: 020242025: 12025
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  1. FY2025MitigatedAnnual report

    「We have formulated a Crisis Communications Manual, Guidelines for Operating Official Social Media Accounts and Guidelines for Personal Use of Social Media, and regularly share information related to public-relations risks among personnel responsible for public relations in each business division.」

    In response to public-relations response risks relating to disclosures, media coverage and social media, the Company has established a crisis-management manual, social media guidelines and regular information sharing among responsible personnel.
  2. FY2023First statedAnnual report

    「If issues relating to disclosures arise, such as deficiencies in the content of information disclosed by the Group, or if the Group fails to respond to the media or complaints, reports based on factual misunderstandings or incorrect information spread on social media, or makes potentially misleading representations concerning its original products, exclusively distributed products or video productions in which it has invested, the Group's operating results, financial position and future business development may be affected by factors including a decline in its social credibility and substantial expenses arising from damages claims.」

    Public-relations response risks covering information disclosure, media and complaint handling, false reports and the spread of misinformation on social media, and product and production labelling have been disclosed independently as material risks for the first time.
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