Leakage of Customers’ Personal Information
First written in FY2016. 5 of 7 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2026: 13 of 49 companies on the "Worse" side.
22 other companies' latest entry also says "Mitigated".
- FY2025MitigatedAnnual report
「Regarding the handling of personal information, the Company is strengthening system-based management and conducting audits by the internal audit department of the status of improvements in customer information management.」
As measures against the risk of customer information leaks, it is strengthening system-based management and conducting audits of the status of improvements by the internal audit department. - FY2023RestatedAnnual report
「The Company holds a large amount of customers’ personal information at each store. Accordingly, it regards customer information management as important, has established customer information management rules, and verifies the thoroughness of management through internal audits. However, if customer information were to be leaked or a similar incident occurred, the Company could face claims for damages.」
It reiterates the risk of customer information leaks and the measures taken through customer information management rules and internal audits. - FY2021RestatedAnnual report
「The Company holds a large amount of customers’ personal information at each store. Accordingly, it regards customer information management as important, has established customer information management rules, and verifies the thoroughness of management through internal audits. However, if customer information were to be leaked or a similar incident occurred, the Company could face claims for damages.」
It continues to disclose the risk of customer information leaks and the measures taken through customer information management rules and internal audits. - FY2020RestatedAnnual report
「The Company holds a large amount of customers’ personal information at each store. Accordingly, it regards customer information management as important, has established customer information management rules, and verifies the thoroughness of management through internal audits. However, if customer information were to be leaked or a similar incident occurred, the Company could face claims for damages.」
It continues to disclose the risk of customer information leaks and the measures taken through customer information management rules and internal audits. - FY2019RestatedAnnual report
「The Company holds a large amount of customers’ personal information at each store. Accordingly, it regards customer information management as important, has established customer information management rules, and verifies the thoroughness of management through internal audits. However, if customer information were to be leaked or a similar incident occurred, the Company could face claims for damages.」
It continues to disclose the risk of customer information leaks and the measures taken through customer information management rules and internal audits. - FY2017RestatedAnnual report
「The Company holds a large amount of customers’ personal information at each store. Accordingly, it regards customer information management as important, has established customer information management rules, and verifies the thoroughness of management through internal audits. However, if customer information were to be leaked or a similar incident occurred, the Company could face claims for damages.」
It continues to disclose the risk of customer information leaks and the measures taken through customer information management rules and internal audits. - FY2016First statedAnnual report
「If customer information were to be leaked or a similar incident occurred, the Company could face claims for damages. A loss of trust could also adversely affect sales activities and potentially affect the Company’s operating results and financial condition.」
It indicates that a leak of customer information could lead to claims for damages, a loss of trust and an impact on sales activities.