Risk of Store Employee Shortages and Declining Retention Rates
First written in FY2016. 5 of 9 entries say "Restated". Latest entry: FY2024.
Plaza Holdings moved to the "Worse" side of this theme in 2024, the same year as the typical company in this theme.
The whole theme swung hardest in 2020: 8 of 26 companies on the "Worse" side.
5 other companies' latest entry also says "Worsened".
- FY2024WorsenedAnnual report
「Operational disruptions and declining earnings due to insufficient employees」
Regarding the risk of insufficient employees, the filing explicitly identifies operational disruptions and declining earnings in addition to the previously cited risks of lower service levels and higher recruitment costs. - FY2023RestatedAnnual report
「Our Group’s performance may be affected by higher recruitment costs and wage levels resulting from labor shortages, as well as lower service levels if sufficient store personnel cannot be secured.」
The risks of an impact on business performance from labor shortages, higher recruitment costs and wages, and lower service levels continue to be disclosed. - FY2022RestatedAnnual report
「Our Group’s performance may be affected by higher recruitment costs and wage levels resulting from labor shortages, as well as lower service levels if sufficient store personnel cannot be secured.」
The risks of an impact on business performance from labor shortages, higher recruitment costs and wages, and lower service levels continue to be disclosed. - FY2020RestatedAnnual report
「As store operations have become more complex and customer service times have increased with the diversification of services, securing store personnel and improving retention have become challenges.」
The filing continues to state that securing and retaining store personnel is a challenge and that labor shortages could raise costs and lower service levels. - FY2020-Q1MaterialisedAnnual report
「In light of the staffing shortage relative to the number of stores being opened」
The existing risk of insufficient store personnel is described in terms of the current shortage of personnel needed to support the expansion of store openings. - FY2019RestatedAnnual report
「Our Group’s performance may be affected by higher recruitment costs and wage levels resulting from labor shortages, as well as lower service levels if sufficient store personnel cannot be secured.」
The risks of an impact on business performance from labor shortages, higher recruitment costs and wages, and lower service levels continue to be disclosed. - FY2018RestatedAnnual report
「Our Group’s performance may be affected by higher recruitment costs and wage levels resulting from labor shortages, as well as lower service levels if sufficient store personnel cannot be secured.」
The risks of labor shortages, higher recruitment costs and wages, and lower service levels continue to be disclosed. - FY2017WorsenedAnnual report
「Our Group’s performance may be affected by higher recruitment costs and wage levels resulting from labor shortages, as well as lower service levels if sufficient store personnel cannot be secured.」
The filing specifies the channels through which employee shortages could affect the business, namely higher recruitment costs and wage levels and lower service levels. - FY2016First statedAnnual report
「As store operations have become more complex and customer service times have increased with the diversification of services, securing store personnel and improving retention have become challenges.」
The filing identifies the inability to secure sufficient employees as a risk that could affect business performance.