Risk of Customer Information Leakage
First written in FY2016. 4 of 7 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 13 of 73 companies on the "Worse" side.
- FY2026RestatedAnnual report
「Due to the nature of its business, the Group holds information on a large number of customers. Accordingly, in the unlikely event that an information leak occurs due to unauthorized access or similar incidents from within or outside the Group, it may have a serious impact on the Group’s reputation.」
It continues to disclose the risk of a serious impact on its reputation arising from the large volume of customer information it holds, unauthorized access and information leaks. - FY2025RestatedAnnual report
「To ensure the protection of important information, including trade secrets and personal information, from cyberattacks such as computer viruses and unauthorized intrusion into networks, the Group has established the following information-security measures using IT.」
It continues to implement information-security measures such as blocking external intrusion, email inspection, restricting transfers to removable media, and monitoring devices. - FY2023MitigatedAnnual report
「To ensure the protection of important information, including trade secrets and personal information, from cyberattacks such as computer viruses and unauthorized intrusion into networks, the Group has established the following information-security measures using IT.」
It sets out specific information-security measures in response to the risks of unauthorized access and information leaks, including blocking external intrusion, email inspection, restricting transfers to removable media, and monitoring devices. - FY2021WorsenedAnnual report
「Accordingly, in the unlikely event that an information leak occurs due to unauthorized access or similar incidents from within or outside the Group, it may have a serious impact on the Company’s reputation.」
In addition to the existing risk of customer-information leaks, it explicitly identifies unauthorized access as a potential cause and states that such an incident could have a serious impact on the Company’s reputation. - FY2020RestatedAnnual report
「As part of its corporate governance, the Group is responding to the Act on the Protection of Personal Information through the establishment of various internal rules and technical safeguards, measures to prevent information leaks, and internal training, and is implementing these measures.」
It continues to address the prevention of customer-information leaks through internal rules, technical safeguards and internal training. - FY2017RestatedAnnual report
「As part of its corporate governance, the Group is focusing on measures to prevent information leaks through the establishment of various internal rules and technical safeguards, as well as internal training, in response to the enforcement of the Act on the Protection of Personal Information.」
Against the backdrop of holding information on many customers, it continues to prevent leaks through internal rules, technical safeguards and internal training. - FY2016First statedAnnual report
「Due to the nature of its business, the Group holds information on a large number of customers. As part of its corporate governance, the Group is focusing on measures to prevent information leaks through the establishment of various internal rules and technical safeguards, as well as internal training, in response to the enforcement of the Act on the Protection of Personal Information.」
Against the backdrop of holding information on many customers, it describes measures to prevent leaks through internal rules, technical safeguards and internal training.