Store and Head-Office Responses to COVID-19
First written in FY2020. 1 of 2 entries say "Advanced", first in FY2021-Q2. Latest entry: FY2021-Q2.
The whole theme swung hardest in 2024: 4 of 21 companies on the "Worse" side.
9 other companies' latest entry also says "Advanced".
- FY2021-Q2AdvancedAnnual report
「The Group implemented measures to prevent the spread of infection, including shorter store hours, entry restrictions, encouraging handwashing and hand sanitization, and installing splash-prevention film at registers, while operating with the safety and security of customers and employees as its highest priority. It has also continued store operations while seeking to improve convenience as well as safety and security by holding interior consultation sessions online and introducing the contactless payment service "MUJI passport Pay."」
In addition to shorter hours, entry restrictions, hygiene management and splash prevention, the Company introduced online consultation sessions and contactless payments as measures for store operations during the infectious disease outbreak. - FY2020First statedAnnual report
「At stores, we ensure sufficient distance between customers and between customers and staff, strengthen disinfection and cleaning, and thoroughly manage staff health through measures including mask wearing, handwashing, disinfection and temperature checks. For head-office departments, including administration and sales, we are promoting health management, staggered working hours and telework, and conducting internal and external communications using web conferences and other tools.」
The Company specified store hygiene and distancing measures and staff health management, as well as staggered working hours, telework and web conferences at head office, as measures in response to the infectious disease.