Guidelines for Action and the Attitudes of Directors and Employees toward Realizing the Vision

「To achieve these objectives, each person at the Company will keep in mind and implement the “Guiding Principles to Be Pursued” (① thorough compliance, ② becoming a company that exceeds customer expectations, and ③ aspiring to be a company where all employees take pride in being members of the Group and approach their work with confidence) and the “Attitudes Expected of All Directors and Employees” (① set deadlines and execute, ② be a fighting organisation and a fighting group, ③ make decisions and take action with a sense of speed, and ④ failure to change is the greatest risk—take on challenges proactively with new ideas).」

「To implement the new medium- to long-term management plan based on the new vision, “I²☆50 Customer Satisfaction No. 1—Speed, Growth and Expansion,” the Company will implement the framework comprising the “Guiding Principles to Be Pursued” (① thorough compliance, ② becoming a company that exceeds customer expectations, and ③ aspiring to be a company where all employees take pride in being members of the Group and approach their work with confidence) and the “Attitudes Expected of All Directors and Employees” (① set deadlines and execute, ② be a fighting organisation and a fighting group, ③ make decisions and take action with a sense of speed, and ④ failure to change is the greatest risk—take on challenges proactively with new ideas).」