Declining Customer Traffic and Operating Restrictions Due to the Spread of COVID-19
First written in FY2020. 8 of 18 entries say "Worsened", first in FY2021-Q1. Latest entry: FY2025.
KAPPA・CREATE CO.,LTD. moved to the "Worse" side of this theme in 2020, the same year as the typical company in this theme.
The whole theme swung hardest in 2025: 6 of 14 companies on the "Worse" side.
3 other companies' latest entry also says "Dropped".
- FY2025DroppedAnnual report
「(7) System failures」
The risk of fewer customer visits and operating restrictions due to the spread of COVID-19, which had been disclosed as a standalone item through FY2024, is not listed as a standalone item in the list of major risks for FY2025. - FY2024MitigatedAnnual report
「Since COVID-19 was reclassified as a Class 5 infectious disease under the Infectious Diseases Control Law, the Group's revenue has been recovering. If infections spread again and another state of emergency or other measures are introduced, the Group will work to continue operating its stores while implementing measures to prevent the spread of infection.」
The filing stated that revenue had recovered since the reclassification as a Class 5 infectious disease and that the previous risk of operating restrictions had eased. Meanwhile, the possibility of reduced operating hours and temporary closures due to another resurgence of infections continues. - FY2024-Q3MitigatedAnnual report
「During the nine months ended Q3, Japan's economy began to recover gradually as the classification of COVID-19 under the Infectious Diseases Control Law was changed from the equivalent of Class 2 to Class 5, accelerating the normalization of economic activity, while wage increases, mainly at large companies, provided additional support.」
The filing stated that the reclassification as a Class 5 infectious disease under the Infectious Diseases Control Law accelerated the normalization of economic activity, and that the risks of COVID-19-related operating restrictions and fewer customer visits were easing. - FY2024-Q2MitigatedAnnual report
「During the six months ended Q2, Japan's economy was on a recovery trend toward pre-pandemic levels as inbound demand recovered and the normalization of economic activity accelerated.」
The filing described a recovery in inbound demand and an acceleration in the normalization of economic activity, indicating that the risks of COVID-19-related operating restrictions and fewer customer visits were easing from the previous fiscal year. - FY2024-Q1MitigatedAnnual report
「During the three months ended Q1, Japan's economy showed signs of recovery in personal consumption and inbound demand as behavioral restrictions related to COVID-19 were lifted and the disease was reclassified as a Class 5 infectious disease under the Infectious Diseases Control Law.」
The filing stated that the lifting of behavioral restrictions and the reclassification as a Class 5 infectious disease under the Infectious Diseases Control Law had eased infection-related risks of operating restrictions and fewer customer visits from the previous fiscal year. - FY2023MitigatedAnnual report
「COVID-19 was reclassified as a Class 5 infectious disease, restrictions on behavior were eased, including leaving the decision to wear masks to individuals, and economic activity is moving toward normalization.」
The reclassification as a Class 5 infectious disease and the easing of behavioral restrictions reduced infection-related operating restriction risks from the previous fiscal year. Meanwhile, the possibility of reduced operating hours and temporary closures due to another resurgence of infections continues to be disclosed. - FY2023-Q3WorsenedAnnual report
「However, uncertainty about the outlook continues, as the eighth wave of COVID-19 infections occurred, prices of raw materials, energy and other items rose against the backdrop of the situation in Ukraine and the weaker yen, price increases were implemented for a wide range of goods and services, and concerns arose over a cooling in consumer sentiment.」
While social activity normalized and inbound demand recovered, the filing expressed concern that the eighth wave and higher prices would dampen consumer sentiment. - FY2023-Q2MitigatedAnnual report
「During the six months ended Q2, Japan's economy began to recover gradually as social activity normalized despite a resurgence of COVID-19 infections.」
Although infections resurged, social activity continued to normalize, and the risks of operating restrictions and fewer customer visits seen through the previous fiscal year were described as easing. - FY2023-Q1MitigatedAnnual report
「In the food service industry, activity was gradually returning to normal as priority preventive measures to prevent the spread of disease were lifted, but the business environment remained extremely challenging due to soaring raw-material, energy and distribution costs and the rapid depreciation of the yen.」
The lifting of priority preventive measures and the return to normal operations were disclosed, indicating that infection-related operating restrictions had eased from the previous fiscal year. Meanwhile, pressure from rising costs and other factors continued. - FY2022WorsenedAnnual report
「As of the filing date, the timing of the end of the spread of COVID-19 remains unforeseeable. If the spread continues and another state of emergency or other measures are introduced, resulting in reduced operating hours, temporary closures or other measures, customer visits may decline and the Group's business results and financial position may be materially affected.」
The timing of the end of the pandemic remains uncertain, and the decline in customer visits caused by renewed operating restrictions and temporary closures continues to be disclosed as a material factor affecting the Group. - FY2022-Q3Demand recovery remains below expectations even after operating restrictions were liftedAnnual report
「Although requests to reduce operating hours were lifted, people continued to refrain from going out at night, and customers also continued to avoid dining during busy periods. To respond to these changes in behavior, some stores reviewed their operating hours by opening earlier to capture new demand or, conversely, closing earlier to improve productivity.」
The suppression of nighttime outings and behavioral changes to avoid crowded periods continued even after requests to reduce operating hours were lifted, limiting the recovery in customer demand. - FY2022-Q2WorsenedAnnual report
「However, the impact of the fifth wave of COVID-19 was significant, as requests from the national and local governments to reduce operating hours spread nationwide and as many as 257 stores operated under reduced hours at one point, making it difficult to increase sales during the summer, which is normally a peak season.」
Requests to reduce operating hours associated with the fifth wave spread nationwide, and as many as 257 stores operated under reduced hours. This constrained sales growth during the peak season, making the risk of operating restrictions due to the spread of infection more concrete. - FY2022-Q1WorsenedAnnual report
「In these circumstances, our core revolving sushi restaurant business has been working to create stores where customers can enjoy their meals with peace of mind even during the COVID-19 pandemic.」
Fewer customer visits continued due to highly transmissible variants, the state of emergency and priority preventive measures, reduced operating hours, restrictions on serving alcoholic beverages, and people refraining from going out. - FY2021WorsenedAnnual report
「Although COVID-19 vaccinations have begun, the timing of an end to the pandemic remains unforeseeable due in part to the spread of variant strains.」
The risk of operating restrictions and fewer customer visits due to the spread of infection continued as a result of the spread of variant strains, the third state of emergency, priority preventive measures, reduced operating hours and temporary closures. - FY2021-Q3WorsenedAnnual report
「As people continued to refrain from nonessential, nonurgent outings amid concerns about the spread of the infection, the number of customers visiting stores declined and sales fell substantially below the prior-year period.」
People continued to refrain from going out in the third quarter, resulting in fewer customer visits and revenue substantially below the same period of the previous year. - FY2021-Q2WorsenedAnnual report
「As people continued to refrain from nonessential, nonurgent outings amid concerns about the spread of the infection, the number of customers visiting stores declined and sales fell substantially below the prior-year period.」
People continued to refrain from going out in the second quarter, resulting in fewer customer visits and revenue substantially below the same period of the previous year. - FY2021-Q1WorsenedAnnual report
「In the food service industry, stores were forced to close or reduce their operating hours due to the spread of COVID-19. Even after the state of emergency was lifted, seating capacity was reduced to maintain social distancing, and customer visits declined as people continued to refrain from going out and avoid dining in groups.」
Closures and reduced operating hours due to COVID-19, reduced seating capacity, and fewer customer visits due to people refraining from going out and avoiding group dining continued into the first quarter, and concerns about a second wave were also disclosed. - FY2020First statedAnnual report
「Revenue has declined as a result of measures such as the decrease in customer visits caused by requests to refrain from going out to prevent the spread of COVID-19, reduced operating hours and temporary closures of some stores, and the timing of the end of the situation remains uncertain at this time.」
The spread of COVID-19 was described for the first time as a standalone business risk. The filing states that declines in customer visits, reduced operating hours, temporary closures and lower revenue had already occurred.