Risk of Failures in Digital Transformation and Store Management Systems
First written in FY2024. 1 of 3 entries say "Worsened", first in FY2025. Latest entry: FY2026.
The whole theme swung hardest in 2020: 2 of 6 companies on the "Worse" side.
17 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「If system disruptions occur due to unforeseen events such as power outages, equipment defects, hackers, or computer viruses, confidential data could be leaked and store operations could be disrupted, potentially affecting the group's performance, including through legal claims and liability for damages.」
It continues to disclose risks associated with DX and IT initiatives, including system disruptions, confidential data leakage, legal claims, and liability for damages. - FY2025WorsenedAnnual report
「If system disruptions occur due to unforeseen events such as power outages, equipment defects, hackers, or computer viruses, confidential data could be leaked and store operations could be disrupted, potentially affecting the group's performance, including through legal claims and liability for damages.」
The risks explicitly added to the existing system-disruption risk include hackers, the potential leakage of confidential data, and the potential for legal claims and liability for damages. - FY2024First statedAnnual report
「The group is actively promoting digital transformation and IT initiatives. Although it has established a comprehensive framework for operating and managing store management systems covering product ordering and service, food-material ordering, attendance management, and sales management, any system disruption caused by unforeseen events such as power outages, equipment defects, or computer viruses could hinder store operations and affect the group's performance.」
With the advancement of DX and IT initiatives, it identified, for the first time, disruptions to store management systems caused by power outages, equipment defects, computer viruses, and other factors as a standalone risk.