Report on Progress under the Business Improvement Plan (NEXT Initiatives, No. 4)
FP Partner Inc.
Each location, the customer management system, and multiple insurance products
Compliance with the amended Insurance Business Act and strengthening of the compliance framework
Company response
Changing the method for comparing and recommending insurance products from the “Ha method” to the “Ro method”; transitioning to an operating process in which the steps from product selection through proposal are recorded and managed in the system; adding new functions to the customer management system to support the “Ro method”; assigning compliance officers responsible for laws and regulations at each location; and promoting the acquisition of compliance officer qualifications by sales managers, managers and employees in head-office divisions
We will continue to steadily implement the initiatives under the business improvement plan and strive to achieve customers’ best interests.
| Item | Details |
|---|---|
| Event name | Report on Progress under the Business Improvement Plan (NEXT Initiatives, No. 4) |
| Date of occurrence | July 2026 (change in the method for comparing and recommending insurance products and launch of new functions in the customer management system) |
| Subject Entity | FP Partner Inc. |
| Target Locations / Products | Each location, the customer management system, and multiple insurance products |
| Cause | Compliance with the amended Insurance Business Act and strengthening of the compliance framework |
| Measures to prevent recurrence | Changing the method for comparing and recommending insurance products from the “Ha method” to the “Ro method”; transitioning to an operating process in which the steps from product selection through proposal are recorded and managed in the system; adding new functions to the customer management system to support the “Ro method”; assigning compliance officers responsible for laws and regulations at each location; and promoting the acquisition of compliance officer qualifications by sales managers, managers and employees in head-office divisions |
| Outlook | We will continue to steadily implement the initiatives under the business improvement plan and strive to achieve customers’ best interests. |
Items this document does not state (18)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.This is to comply with the amended Insurance Business Act, which took effect on 1 June 2026, achieve customer-oriented business conduct, and strengthen our compliance framework.