Contents of this document
- Issues Factors behind the deterioration in first-quarter performance / Answer The decline in the number of prospective insurance customers due to the administrative action, as well as costs for staff increases and system modifications, had an impact.
- Issues Progress on the business improvement plan / Answer Implementation is centered on business improvement meetings, committees and working groups, with reports submitted to the Kanto Local Finance Bureau every 6 months.
- Issues Likelihood of achieving the full-year plan / Answer Although it will not be easy, management believes the target can be achieved if the customer count recovers, and expects a contribution from the Yamada Denki project.
- Issues Dividend Policy / Answer Even though the payout ratio is above the guideline of 45%, the business model remains intact and the situation is viewed as temporary, so dividends will be paid as forecast.
- Issues Contract acquisition business / Answer The company aims to develop this into a core business alongside its partner-company business, through nationwide expansion, cross-selling, and increases in the number of locations and sales employees.
- Decrease in the number of prospective insurance customers
- Costs for staff increases and system modifications
The company identifies the factors but does not state the amount attributable to each one.
- Expansion of new transactions with Yamada Denki
- Staff increases and system modifications based on the business improvement plan
- Nationwide expansion of the contract acquisition business
- Initiative to accept the sales offices of the agencies transferring contracts as group locations
- Monthly scale of the Yamada Denki project2,000 contracts/month
- Appointment acquisition target16 10,000 households or moreYear on year against the same period last yearAim for an all-time high
- Target for contract acquisition projects15 10,000 cases or moreYear on year against the same period last yearAim for an all-time high
| Item | Details |
|---|---|
| Document type | Summary of Q&A |
| Fiscal Period Covered | First quarter of the fiscal year ending November 2026 |
| Breakdown of Factors Affecting the Change | Factors Decrease in the number of prospective insurance customers / Amount Not disclosed, Factors Costs for staff increases and system modifications / Amount Not disclosed |
| Key KPIs | Indicator name Monthly scale of the Yamada Denki project / Value 2,000 contracts/month / Year on year against the same period last year Not disclosed, Indicator name Appointment acquisition target / Value 16 10,000 households or more / Year on year against the same period last year Aim for an all-time high, Indicator name Target for contract acquisition projects / Value 15 10,000 cases or more / Year on year against the same period last year Aim for an all-time high |
| Payout ratio | Guideline of 45%; this fiscal year is expected to be significantly above this level |
| Key points of the Q&A | Issues Factors behind the deterioration in first-quarter performance / Answer The decline in the number of prospective insurance customers due to the administrative action, as well as costs for staff increases and system modifications, had an impact., Issues Progress on the business improvement plan / Answer Implementation is centered on business improvement meetings, committees and working groups, with reports submitted to the Kanto Local Finance Bureau every 6 months., Issues Likelihood of achieving the full-year plan / Answer Although it will not be easy, management believes the target can be achieved if the customer count recovers, and expects a contribution from the Yamada Denki project., Issues Dividend Policy / Answer Even though the payout ratio is above the guideline of 45%, the business model remains intact and the situation is viewed as temporary, so dividends will be paid as forecast., Issues Contract acquisition business / Answer The company aims to develop this into a core business alongside its partner-company business, through nationwide expansion, cross-selling, and increases in the number of locations and sales employees. |
| New initiatives | Expansion of new transactions with Yamada Denki, Staff increases and system modifications based on the business improvement plan, Nationwide expansion of the contract acquisition business, Initiative to accept the sales offices of the agencies transferring contracts as group locations |
Items this document does not state (24)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The number of prospective insurance customers fell sharply in the fourth quarter of the previous fiscal year due to the impact of the administrative action, while costs were incurred for staff increases and system modifications. From the second quarter onward, a recovery in the number of prospective insurance customers and contributions from the Yamada Denki project are expected.