Leakage of Customers’ Personal and Confidential Information
First written in FY2021. 2 of 3 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2025RestatedAnnual report
「Accordingly, we are working to strengthen our information security framework and, in 2007, were certified as a Privacy Mark-accredited business under the Privacy Mark Program operated by the Japan Institute for Promotion of Digital Economy and Community.」
To address the risk of leakage of customers’ personal and confidential information, we continue to strengthen our information security framework and maintain Privacy Mark certification. - FY2022RestatedAnnual report
「We are working to strengthen our information security framework and, in 2007, were certified as a Privacy Mark-accredited business under the Privacy Mark Program operated by the Japan Institute for Promotion of Digital Economy and Community.」
The risk of personal and confidential information leakage continues to be recognized, with the information security framework and Privacy Mark certification described as countermeasures. - FY2021First statedAnnual report
「In our IT sales outsourcing business, we may become aware of personal information held by customer companies and their confidential information. However, if such confidential information is leaked due to computer viruses, unauthorized access, human error, operational failures in customer systems or other reasons, we carry liability insurance, but depending on the nature of the incident, we may face claims for damages from customer companies and damage to our reputation.」
The risks associated with handling customer information include leakage caused by viruses, unauthorized access, negligence and system failures.