Worth reading
60In focus
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Mixed performance
Direction inferred from the company’s description.Scale
20.6
Year-on-year decline in operating profit (%)Wording
Conditional
How definitive the wording is.Contents of this document
Financial results presentationFull year ended August 20269 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales¥14,295 million+7.7%
Operating profit¥2,463 million-20.6%
Ordinary income¥2,472 million-22.6%
Net income¥1,551 million-20.6%
Gross Profit Margin68.8%
Operating profit margin17.2%
Selling, general and administrative expenses¥7,376 million
Results for the three months of the current quarter
Net Sales
¥3,442 million
Operating profit
¥613 million
Ordinary income
¥607 million
Quarterly net income
¥555 million
Full-year earnings forecast
Fiscal Period CoveredFull year, fiscal year ending August 2027
Sales support revenue
¥8,812 million
Staffing support revenue
¥4,537 million
Other net sales
¥651 million
Total revenue
¥14,000 million
Operating profit
¥2,400 million
Ordinary income
¥2,400 million
Profit attributable to owners of the parent
¥1,350 million
What the company explained in this material
Self-assessment against the planThe company's self-assessment against its own plan.
Finished above the revised planBreakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
Net Sales
Lower conversion rate from orders to revenue-27.5
Normalization of the conversion rate from orders to revenue14
Order variance-9.5
Subsidiary variance-4
Total actual results¥14.3 billion
Operating profit
Lower sales-8.7
Allowance for doubtful accounts-2.8
Personnel Expenses-2.1
Goodwill-1.3
Other-0.1
Total actual results¥2.5 billion
Number of orders
Order intake restraint from the 21st business day onward-777
Order intake restraint among sole proprietors and owner-managed businesses-415
Increase in early-start projects, etc.65
Assumptions Underlying the Business OutlookThe assumptions used by the company in preparing its forecast.
Number of new sales opportunities60,000 opportunities
New order rate12%
Total orders7,200 orders
Orders using cloud workers2,400 orders using cloud workers
Order backlog for the fiscal year ending August 2028At least 120% of the level at the beginning of the current fiscal year
New initiatives
- Tightening of order recording rules
- Standardization of full advance payment and credit card payments
- Development of an AI credit database
- New package by customer segment: “Sales Platform Development”
- Use of spot workers, cloud workers and full-time workers
- Launch of a sales firm
- AI-powered outbound calling, follow-up AI and CRM use
Key KPIsA metric the company considers important as a management benchmark.
- Number of sales support orders4,381 EngagementsYear-on-year (%)-4.6
- Number of staffing support orders3,243 EngagementsYear-on-year (%)11.1
- Number of orders received (sales + staffing)7,624 EngagementsYear-on-year (%)1.5
- Order-to-revenue conversion rate95%Previous-year figure63%
- Not-started/uncollected rate5%Previous-year figure37%
- Lead time until support begins28thPrevious-year figure104 days
Unit price and quantity metricsThese figures show sales broken down by price and volume.
Number of orders
Sales Support4,381 Engagements
Human Resources Support3,243 Engagements
Price ranges by customer segment
Owner-managed businesses¥50,000–¥100,000 per month
Small-sized¥200,000–¥300,000 per month
Small and medium-sized companies¥500,000 or more per month
Segment results
Sales Support
Net Sales
¥8,695 million
Year-on-year (%)-1.1
Human Resources Support
Net Sales
¥4,925 million
Year-on-year (%)25.5
Other
Net Sales
¥674 million
Year-on-year (%)22.8
Orders received and order backlog
Number of orders
7,624 Engagements
Projected order backlog for the fiscal year ending August 2028At least 120% of the level at the beginning of the current fiscal year
Number of employees
CrowdworkersMore than 3,000
Total recipients of gross payMore than 10,000
Cumulative number adopted by sales firms as of the end of the fiscal year ending August 2027300 people
Corresponding on-site headcount210 people
| Item | Details |
|---|---|
| Document type | Financial results presentation |
| Fiscal Period Covered | Full year ended August 2026 |
| Net Sales | ¥14,295 million (YoY +7.7%) |
| Operating profit | ¥2,463 million (YoY -20.6%) |
| Ordinary income | ¥2,472 million (YoY -22.6%) |
| Net income | ¥1,551 million (YoY -20.6%) |
| Gross Profit Margin | 68.8% |
| Operating profit margin | 17.2% |
| Selling, general and administrative expenses | ¥7,376 million |
| Results for the three months of the current quarter | Net Sales ¥3,442 million / Operating profit ¥613 million / Ordinary income ¥607 million / Quarterly net income ¥555 million |
| Full-year earnings forecast | Fiscal Period Covered Full year, fiscal year ending August 2027 / Sales support revenue ¥8,812 million / Staffing support revenue ¥4,537 million / Other net sales ¥651 million / Total revenue ¥14,000 million / Operating profit ¥2,400 million / Ordinary income ¥2,400 million / Profit attributable to owners of the parent ¥1,350 million |
| Self-assessment against the plan | Finished above the revised plan |
| Segment results | Sales Support Net Sales ¥8,695 million / Year-on-year (%) -1.1 / Human Resources Support Net Sales ¥4,925 million / Year-on-year (%) 25.5 / Other Net Sales ¥674 million / Year-on-year (%) 22.8 |
| Breakdown of Factors Affecting the Change | Net Sales Lower conversion rate from orders to revenue -27.5 / Normalization of the conversion rate from orders to revenue 14 / Order variance -9.5 / Subsidiary variance -4 / Total actual results ¥14.3 billion / Operating profit Lower sales -8.7 / Allowance for doubtful accounts -2.8 / Personnel Expenses -2.1 / Goodwill -1.3 / Other -0.1 / Total actual results ¥2.5 billion / Number of orders Order intake restraint from the 21st business day onward -777 / Order intake restraint among sole proprietors and owner-managed businesses -415 / Increase in early-start projects, etc. 65 |
| Key KPIs | Indicator name Number of sales support orders / Value 4,381 Engagements / Year-on-year (%) -4.6 Engagements, Indicator name Number of staffing support orders / Value 3,243 Engagements / Year-on-year (%) 11.1 Engagements, Indicator name Number of orders received (sales + staffing) / Value 7,624 Engagements / Year-on-year (%) 1.5 Engagements, Indicator name Order-to-revenue conversion rate / Value 95% / Previous-year figure 63%, Indicator name Not-started/uncollected rate / Value 5% / Previous-year figure 37%, Indicator name Lead time until support begins / Value 28th / Previous-year figure 104 days |
| Unit price and quantity metrics | Number of orders Sales Support 4,381 Engagements / Human Resources Support 3,243 Engagements / Price ranges by customer segment Owner-managed businesses ¥50,000–¥100,000 per month / Small-sized ¥200,000–¥300,000 per month / Small and medium-sized companies ¥500,000 or more per month |
| Number of employees | Crowdworkers More than 3,000 / Total recipients of gross pay More than 10,000 / Cumulative number adopted by sales firms as of the end of the fiscal year ending August 2027 300 people / Corresponding on-site headcount 210 people |
| Assumptions Underlying the Business Outlook | Number of new sales opportunities 60,000 opportunities / New order rate 12% / Total orders 7,200 orders / Orders using cloud workers 2,400 orders using cloud workers / Order backlog for the fiscal year ending August 2028 At least 120% of the level at the beginning of the current fiscal year |
| Orders received and order backlog | Number of orders 7,624 Engagements / Projected order backlog for the fiscal year ending August 2028 At least 120% of the level at the beginning of the current fiscal year |
| New initiatives | Tightening of order recording rules, Standardization of full advance payment and credit card payments, Development of an AI credit database, New package by customer segment: “Sales Platform Development”, Use of spot workers, cloud workers and full-time workers, Launch of a sales firm, AI-powered outbound calling, follow-up AI and CRM use |
Items this document does not state (11)
Progress against full-year forecastNumber of stores and locationsRisk amount incorporated into the outlookMedium-term management plan targetsFinancial targetsAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresMarket Size / ShareKey points of the Q&A
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The decline in operating profit for the fiscal year ended August 2026 was due to lower revenue, as well as increases in allowances for doubtful accounts, personnel expenses and amortization of goodwill, among other factors. The company explained that the main reasons for revising its earnings forecast downward were longer lead times, a lower order-to-revenue conversion rate, the emergence of uncollected receivables and a higher allowance rate for doubtful accounts, resulting from the increased order ratio among sole proprietors and individually managed businesses.
How to read this page
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