Worth reading
62In focus
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Deterioration
Direction inferred from the company’s description.Scale
-3000
¥ million (downward revision to the net sales forecast)Wording
Conditional
How definitive the wording is.Contents of this document
Earnings presentationFY ending August 2026, third quarter9 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales¥10,852 million+12.6%
Operating profit¥1,850 million-19.8%
Ordinary income¥1,864 million-19.3%
Net income¥995 million-27.3%
Selling, general and administrative expenses¥5,742 million
Gross Profit Margin
Rate70.0%
Year-on-year change (points)+0.8 percentage points
Operating profit margin
Rate17.0%
Year-on-year change (points)-6.9 percentage points
Results for the three months of the current quarter
Net Sales¥3,604 million (up 6.1% year on year)
Operating profit¥330 million (down 60.2% year on year)
Ordinary income¥358 million (down 56.6% year on year)
Profit attributable to owners of parent for the quarter¥163 million (down 67.3% year on year)
Full-year earnings forecast
Net Sales¥14,000 million
Operating profit¥2,200 million
Ordinary income¥2,200 million
Profit attributable to owners of parent¥1,200 million
Number of sales support orders4,400 orders
Number of staffing support orders3,200 orders
Progress against full-year forecast 通期の予想に対して、いまどこまで進んだかの割合です。
Net Sales77.5%
Operating profit84.0%
Ordinary income84.7%
Profit attributable to owners of parent82.9%
Number of sales support orders83.4%
Number of staffing support orders84.6%
Sales support revenue77.5%
Staffing support revenue77.5%
Other net sales77.5%
What the company explained in this material
Self-assessment against the planThe company's self-assessment against its own plan.
On track toward the revised planBreakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
- Lower conversion rate from orders to revenue-¥3.05 billion
- Normalization of the conversion rate from orders to revenue+¥1.4 billion
- Order variance-¥950 million
- Subsidiary variance-¥0.4 billion
- Lower operating margin due to higher allowance for doubtful accounts-3.0 percentage points
- Lower operating margin due to personnel expenses-2.5 percentage points
- Lower operating margin due to goodwill-1.3 percentage points
- Lower operating margin due to other factors-1.0 percentage points
Assumptions Underlying the Business OutlookThe assumptions used by the company in preparing its forecast.
- Period from customer contact to sales meetingOne cycle every 4 months
- First-order conversion rate10%
- Dropout rate among customers who do not place an order50%
- Repeat meeting order conversion rate5%
- Available capacity50% of unused capacity
- External sales revenue¥10,000/slot
- Capacity growth rate15% in FY2026, 10% in FY2027, and 7% in FY2028
New initiatives
- Redesign of service packages by classifying customers into 3 segments
- Launch of a new Sales Infrastructure Development Package for sole proprietors and owner-operated businesses
- Introduction of credit card payments and lump-sum payments
- Development of an AI credit database using historical data on uncollected receivables and payment delays
- Formal release of the AI outbound calling function for internal and external use
- Expansion of initiatives to generate sales opportunities
- Development of a CRM with customer-specific CKPIs
Key KPIsA metric the company considers important as a management benchmark.
- Number of sales support orders3,670 EngagementsYear on year against the same period last year+12.5%
- Number of staffing support orders2,708 EngagementsYear on year against the same period last year+43.1%
- Total number of orders across all servicesYear on year against the same period last year-7.7%
- Companies providing sales meeting slots2,000 companies or more
- Monthly sales meeting capacity6,000 Engagements
- Cumulative conversion rate from sales meeting slots to orders8.5 %
- AI outbound calling performanceapproximately one-third of a human salesperson
- AI outbound calling costapproximately one-seventh
Unit price and quantity metricsThese figures show sales broken down by price and volume.
- Decrease in per-unit pricing¥25 10,000
- Conversion rate for standard sales meetings10 %
- Conversion rate for the Sales Infrastructure Development Package25 %
- Credit card conversion target50 % or higher
- Lump-sum payment target20 % or higher
Segment results
Sales Support
Net Sales¥6,727 million
Year on year against the same period last year+6.5%
Number of orders3,670 orders
Orders, year on year+12.5%
Human Resources Support
Net Sales¥3,628 million
Year on year against the same period last year+23.4%
Number of orders2,708 orders
Orders, year on year+43.1%
Other
Net Sales¥496 million
Year on year against the same period last year+28.8%
Risk amount incorporated into the outlookThe amount representing the range of variation the company expects in its forecast.
Approximately ¥3.05 billion (impact on revenue from changes in customer mix, longer lead times before support begins, and a higher uncollected receivables rate)Number of employees
Approximately 60 employees were added in Q3. The sales headcount plan related to generating sales opportunities for FY2027 is 14, 76, and 160 employees, by target period.| Item | Details |
|---|---|
| Document type | Earnings presentation |
| Fiscal Period Covered | FY ending August 2026, third quarter |
| Net Sales | ¥10,852 million (YoY +12.6%) |
| Operating profit | ¥1,850 million (YoY -19.8%) |
| Ordinary income | ¥1,864 million (YoY -19.3%) |
| Net income | ¥995 million (YoY -27.3%) |
| Gross Profit Margin | Rate 70.0% / Year-on-year change (points) +0.8 percentage points |
| Operating profit margin | Rate 17.0% / Year-on-year change (points) -6.9 percentage points |
| Selling, general and administrative expenses | ¥5,742 million |
| Results for the three months of the current quarter | Net Sales ¥3,604 million (up 6.1% year on year) / Operating profit ¥330 million (down 60.2% year on year) / Ordinary income ¥358 million (down 56.6% year on year) / Profit attributable to owners of parent for the quarter ¥163 million (down 67.3% year on year) |
| Full-year earnings forecast | Net Sales ¥14,000 million / Operating profit ¥2,200 million / Ordinary income ¥2,200 million / Profit attributable to owners of parent ¥1,200 million / Number of sales support orders 4,400 orders / Number of staffing support orders 3,200 orders |
| Progress against full-year forecast | Net Sales 77.5% / Operating profit 84.0% / Ordinary income 84.7% / Profit attributable to owners of parent 82.9% / Number of sales support orders 83.4% / Number of staffing support orders 84.6% / Sales support revenue 77.5% / Staffing support revenue 77.5% / Other net sales 77.5% |
| Self-assessment against the plan | On track toward the revised plan |
| Segment results | Sales Support Net Sales ¥6,727 million / Year on year against the same period last year +6.5% / Number of orders 3,670 orders / Orders, year on year +12.5% / Human Resources Support Net Sales ¥3,628 million / Year on year against the same period last year +23.4% / Number of orders 2,708 orders / Orders, year on year +43.1% / Other Net Sales ¥496 million / Year on year against the same period last year +28.8% |
| Breakdown of Factors Affecting the Change | Factors Lower conversion rate from orders to revenue / Amount -¥3.05 billion, Factors Normalization of the conversion rate from orders to revenue / Amount +¥1.4 billion, Factors Order variance / Amount -¥950 million, Factors Subsidiary variance / Amount -¥0.4 billion, Factors Lower operating margin due to higher allowance for doubtful accounts / Amount -3.0 percentage points, Factors Lower operating margin due to personnel expenses / Amount -2.5 percentage points, Factors Lower operating margin due to goodwill / Amount -1.3 percentage points, Factors Lower operating margin due to other factors / Amount -1.0 percentage points |
| Key KPIs | Indicator name Number of sales support orders / Value 3,670 Engagements / Year on year against the same period last year +12.5%, Indicator name Number of staffing support orders / Value 2,708 Engagements / Year on year against the same period last year +43.1%, Indicator name Total number of orders across all services / Value Not disclosed / Year on year against the same period last year -7.7%, Indicator name Companies providing sales meeting slots / Value 2,000 companies or more / Year on year against the same period last year Not disclosed, Indicator name Monthly sales meeting capacity / Value 6,000 Engagements / Year on year against the same period last year Not disclosed, Indicator name Cumulative conversion rate from sales meeting slots to orders / Value 8.5 % / Year on year against the same period last year Not disclosed, Indicator name AI outbound calling performance / Value approximately one-third of a human salesperson / Year on year against the same period last year Not disclosed, Indicator name AI outbound calling cost / Value approximately one-seventh / Year on year against the same period last year Not disclosed |
| Unit price and quantity metrics | Indicator name Decrease in per-unit pricing / Value ¥25 10,000, Indicator name Conversion rate for standard sales meetings / Value 10 %, Indicator name Conversion rate for the Sales Infrastructure Development Package / Value 25 %, Indicator name Credit card conversion target / Value 50 % or higher, Indicator name Lump-sum payment target / Value 20 % or higher |
| Number of employees | Approximately 60 employees were added in Q3. The sales headcount plan related to generating sales opportunities for FY2027 is 14, 76, and 160 employees, by target period. |
| Assumptions Underlying the Business Outlook | Item Period from customer contact to sales meeting / Value One cycle every 4 months, Item First-order conversion rate / Value 10%, Item Dropout rate among customers who do not place an order / Value 50%, Item Repeat meeting order conversion rate / Value 5%, Item Available capacity / Value 50% of unused capacity, Item External sales revenue / Value ¥10,000/slot, Item Capacity growth rate / Value 15% in FY2026, 10% in FY2027, and 7% in FY2028 |
| Risk amount incorporated into the outlook | Approximately ¥3.05 billion (impact on revenue from changes in customer mix, longer lead times before support begins, and a higher uncollected receivables rate) |
| New initiatives | Redesign of service packages by classifying customers into 3 segments, Launch of a new Sales Infrastructure Development Package for sole proprietors and owner-operated businesses, Introduction of credit card payments and lump-sum payments, Development of an AI credit database using historical data on uncollected receivables and payment delays, Formal release of the AI outbound calling function for internal and external use, Expansion of initiatives to generate sales opportunities, Development of a CRM with customer-specific CKPIs |
Items this document does not state (10)
Number of stores and locationsMedium-term management plan targetsFinancial targetsAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresOrders received and order backlogMarket Size / ShareKey points of the Q&A
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The conversion rate from orders to revenue declined and accounts receivable increased because of changes in the customer mix for orders received in the previous and current fiscal years and longer lead times before support began. In addition, order volume was constrained after the company introduced a rule under which orders are recorded only when the order is received and support begins in the same month, as well as an upfront lump-sum payment scheme for sole proprietors.
How to read this page
This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.