Risk of Personal Information Leakage, Loss and Unauthorized Use
First written in FY2021. 3 of 4 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2025: 7 of 60 companies on the "Worse" side.
133 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「To manage personal information, the Group operates its CRM system so that employees are not able to access personal information unnecessarily, including by setting usage and viewing permissions based on the nature of each employee's work. It has also established measures enabling remote operation from outside the device, including automatically restricting login and deleting data on a timed basis if an information device lent to an employee is lost.」
Personal information management measures, including CRM access control and remote device locking and data deletion, remain in place. - FY2025RestatedAnnual report
「To manage personal information, the Group operates its CRM system so that employees are not able to access personal information unnecessarily, including by setting usage and viewing permissions based on the nature of each employee's work. It has also established measures enabling remote operation from outside the device, including automatically restricting login and deleting data on a timed basis if an information device lent to an employee is lost.」
CRM access management, remote locking and data deletion for devices, and measures addressing the amended Act on the Protection of Personal Information and the PrivacyMark continue to be implemented. - FY2023RestatedAnnual report
「To manage personal information, the Group operates its CRM system so that employees are not able to access personal information unnecessarily, including by setting usage and viewing permissions based on the nature of each employee's work. It has also established measures enabling remote operation from outside the device, including automatically restricting login and deleting data on a timed basis if an information device lent to an employee is lost.」
Measures addressing the amended Act on the Protection of Personal Information, the PrivacyMark, CRM access management and remote control of devices continue to be implemented. - FY2021First statedAnnual report
「However, if personal information is externally disclosed or lost for any reason, or is misused as a result, this could damage the credibility of customers and business partners. In addition, substantial costs related to lawsuits, claims for damages and other responses could affect the Group's financial position and operating results.」
Measures involving CRM access controls, remote locking and data deletion, and the PrivacyMark are disclosed.