World-Class QCD Operating Framework and High Customer Satisfaction
First written in FY2017. 1 of 5 entries say "Raised", first in FY2018. Latest entry: FY2021.
34 other companies' latest entry also says "Restated".
- FY2021RestatedAnnual report
「Based on its management philosophy, the Group aims, as a manufacturer whose core business is manufacturing, to establish world-class capabilities in PQCD (Productivity, Quality, Cost and Delivery) and achieve high CS (customer satisfaction).」
The Group continues to pursue the goal reorganized from QCD to PQCD and the policy of achieving high customer satisfaction. - FY2020ReframedAnnual report
「As a manufacturer whose core business is manufacturing, the Group aims to establish world-class capabilities in PQCD (Productivity, Quality, Cost and Delivery) and achieve high CS (customer satisfaction).」
The previous QCD goal was reorganized as PQCD, explicitly adding productivity. - FY2019AdvancedAnnual report
「As a manufacturer whose core business is manufacturing, the Group aims to establish world-class capabilities in QCD (quality, cost and delivery) and achieve high CS (customer satisfaction). In November 2018, the Shizuoka Plant and フジホローバルブ株式会社 obtained IATF 16949 certification for their quality management systems.」
The goal of world-class QCD capabilities and high customer satisfaction continued, and the Shizuoka Plant and フジホローバルブ obtained IATF 16949 certification. - FY2018RaisedAnnual report
「As a manufacturer whose core business is manufacturing, the Group aims to establish world-class capabilities in QCD (quality, cost and delivery) and achieve high CS (customer satisfaction).」
The Group reiterated as a basic policy its goal of establishing world-class capabilities in QCD and achieving high customer satisfaction. In addition, it set out "renewing QCD and advancing the global organization" as a priority issue. - FY2017First statedAnnual report
「As a manufacturer whose core business is manufacturing, the Group aims to establish world-class capabilities in QCD (quality, cost and delivery) and achieve high CS (customer satisfaction).」
Establishing world-class capabilities in quality, cost and delivery and achieving high customer satisfaction were stated independently for the first time as basic management policies.