Hi-Lex (7279) · PolicyReframed
“To Be the First-Call Company”: Becoming Customers’ First Point of Contact
First written in FY2023. 1 of 2 entries say "Reframed", first in FY2024. Latest entry: FY2024.
2entries
2years
0from disclosures
How it moved
Same theme, other companies
The trusted machinery company customers turn to firstA theme 3 companies write about · 0 as a headwind · 3 as a tailwind
Hi-Lex moved to the "Worse" side of this theme in 2025.
0 other companies' latest entry also says "Reframed".
Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Full recordFilings, disclosures and news, newest first
- FY2024Position changed from a mission to a corporate identityAnnual report
「“To be the First-Call Company for customer’s better choice” is presented as the corporate identity,」
The concept of being customers’ first point of contact for their problems, previously presented as the mission in 2023, was described in 2024 as the corporate identity encompassing the Company’s overall management challenges. - FY2023First statedAnnual report
「Our mission is “To Be the First-Call Company (for Customer's better choice),” meaning a company that customers will contact first whenever they have a problem,」
The concept of being customers’ first point of contact for their problems has been identified as a new mission consolidating the existing policies of responding promptly to customers and supplying products.