Expanding Customer Touchpoints and Enhancing Services
First written in FY2017-Q1. 3 of 4 entries say "Restated". Latest entry: FY2018.
1 other company's latest entry also says "Restated".
- FY2018RestatedAnnual report
「① Expanding Customer Touchpoints and Enhancing Services」
Restated the expansion of customer touchpoints and enhancement of services as one of the 4 basic strategies. - FY2017-Q3RestatedAnnual report
「This medium-term management plan sets out 4 basic strategies: “expanding customer touchpoints and enhancing services”; “accelerating growth through the early realisation of Group synergies”; “developing talent with diversity and broad-ranging expertise”; and “proactively addressing regional issues, including regional revitalisation.”」
Restated the 4 basic strategies without change. - FY2017-Q2RestatedAnnual report
「The plan sets out 4 basic strategies: “expanding customer touchpoints and enhancing services”; “accelerating growth through the early realisation of Group synergies”; “developing talent with diversity and broad-ranging expertise”; and “proactively addressing regional issues, including regional revitalisation.”」
Continued to state the 4 basic strategies. - FY2017-Q1First statedAnnual report
「This medium-term management plan sets out 4 basic strategies: “expanding customer touchpoints and enhancing services”; “accelerating growth through the early realisation of Group synergies”; “developing talent with diversity and broad-ranging expertise”; and “proactively addressing regional issues, including regional revitalisation.”」
Clearly stated customer touchpoints and service enhancement as one of the 4 basic strategies.