Human Rights Due Diligence and Customer Harassment Response
First written in FY2025. 1 of 2 entries say "Advanced", first in FY2026. Latest entry: FY2026.
1 other company's latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「In March 2026, the company established an AI Policy to appropriately address risks specific to AI and actively use AI, and set out a human-centered principle requiring necessary measures to address inaccurate information and bias generated by AI.」
In addition to human rights due diligence, Procurement Guidelines and ESG interviews with outsourced service providers, the company established an AI Policy addressing inaccurate information and bias generated by AI. - FY2025First statedAnnual report
「In fiscal 2023, the company conducted human rights due diligence based on its Human Rights Policy. In May 2024, it established Procurement Guidelines and published its expectations for suppliers. In February 2025, it established a Customer Harassment Response Policy to build good relationships with customers and protect a working environment in which officers and employees can work with peace of mind.」
The company disclosed human rights due diligence based on its Human Rights Policy, Procurement Guidelines, ESG interviews with outsourced service providers, unconscious bias workshops, and the establishment of a Customer Harassment Response Policy.