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Other Disclosures7173Tokyo Kiraboshi Financial Group,Inc.Banks

Initiatives and Action Plan Regarding the Status of Customer-Oriented Business Operations

The Company disclosed its actual results for initiatives related to customer-oriented business conduct in FY2025 and presented its action plan for FY2026, including reviews of products and services, information provision, after-sales support, conflicts-of-interest management, and human resources development.

Worth reading
61In focus
0–100. This measures how worthwhile something is to read, not how good or bad the company is.
Direction
Neutral
Direction inferred from the company’s description.
Scale
9293
¥100 million (assets under custody)
Wording
Conditional
How definitive the wording is.

Announced details

Wealth AdvisorMutual FundsInsurance ProductsFund WrapsKiraboshi Wrap (fund wrap)Financial Product Brokerage ServicesきらぼしDigital Lab SAGAMIHARA
Applicable field (uses covered by this announcement)

Asset building, asset management, investment trusts, insurance, fund wraps, inheritance, pensions, financial education, and online financial services

Launch dateKiraboshi Digital Lab SAGAMIHARA has already opened. The launch dates for the other services are not disclosed.
What the company reported numerically
Quantitative Effects

The disclosure states that processing times will be shortened and that the resulting time savings will allow more time for customer dialogue. The specific time and percentage reductions are not disclosed.

Usage history

Assets under custody at the end of FY2025 were ¥929.3 billion. The sales ratio for funds managed by the Group’s asset management company was 0.3%. The selection ratio for products managed by the Group’s asset management company under Hybrid Anshin Life 2 was 22.7%.

Relationship between the counterparty and the company
Tokyo Kiraboshi Financial Group,Inc.7173
Relationship with the Company

きらぼし銀行, きらぼしライフデザイン証券, and UI銀行 are Group companies. KLD証券 has entered into an agreement with きらぼし銀行 and UI銀行 to provide financial instruments intermediary services. スカイオーシャン・アセットマネジメント is the Group’s asset management company.

CounterpartyKiraboshi Bank, Ltd.きらぼしライフデザイン証券株式会社株式会社UI銀行スカイオーシャン・アセットマネジメント株式会社

株式会社きらぼし銀行 (President: Watanabe Toshinobu (渡邊壽信)), きらぼしライフデザイン証券株式会社 (Representative Director and President: Iwasaki Yasushi (岩崎靖史)), and 株式会社UI銀行. スカイオーシャン・アセットマネジメント株式会社 is the asset management company of the Group. Other information, including location, capital, and year established, is not disclosed.

Location (as indicated in this announcement)

Kiraboshi Digital Lab SAGAMIHARA (location not disclosed)

Offering price

The purchase fee for investment trusts is effectively free for customers with assets under custody of ¥10 million or more at KLD証券 and for online trading customers. Other fees vary by product.

Impact on Business Performance

No information on the impact on financial results: Not disclosed.

The company does not address Contract Value.

Source (materials cited by the company)

Financial Services Agency, “Principles for Customer-Oriented Business Conduct”; Financial Services Agency, “Supplementary Principles for Product Governance”; Financial Services Agency website.

Announced details
ItemDetails
Names of Products / Services CoveredWealth Advisor, Mutual Funds, Insurance Products, Fund Wraps, Kiraboshi Wrap (fund wrap), Financial Product Brokerage Services, きらぼしDigital Lab SAGAMIHARA
CounterpartyKiraboshi Bank, Ltd., きらぼしライフデザイン証券株式会社, 株式会社UI銀行, スカイオーシャン・アセットマネジメント株式会社
Counterparty overview株式会社きらぼし銀行 (President: Watanabe Toshinobu (渡邊壽信)), きらぼしライフデザイン証券株式会社 (Representative Director and President: Iwasaki Yasushi (岩崎靖史)), and 株式会社UI銀行. スカイオーシャン・アセットマネジメント株式会社 is the asset management company of the Group. Other information, including location, capital, and year established, is not disclosed.
Relationship with the Companyきらぼし銀行, きらぼしライフデザイン証券, and UI銀行 are Group companies. KLD証券 has entered into an agreement with きらぼし銀行 and UI銀行 to provide financial instruments intermediary services. スカイオーシャン・アセットマネジメント is the Group’s asset management company.
Offering priceThe purchase fee for investment trusts is effectively free for customers with assets under custody of ¥10 million or more at KLD証券 and for online trading customers. Other fees vary by product.
Launch dateKiraboshi Digital Lab SAGAMIHARA has already opened. The launch dates for the other services are not disclosed.
Applicable areaAsset building, asset management, investment trusts, insurance, fund wraps, inheritance, pensions, financial education, and online financial services
LocationKiraboshi Digital Lab SAGAMIHARA (location not disclosed)
Quantitative EffectsThe disclosure states that processing times will be shortened and that the resulting time savings will allow more time for customer dialogue. The specific time and percentage reductions are not disclosed.
Usage historyAssets under custody at the end of FY2025 were ¥929.3 billion. The sales ratio for funds managed by the Group’s asset management company was 0.3%. The selection ratio for products managed by the Group’s asset management company under Hybrid Anshin Life 2 was 22.7%.
Impact on Business PerformanceNo information on the impact on financial results: Not disclosed.
SourceFinancial Services Agency, “Principles for Customer-Oriented Business Conduct”; Financial Services Agency, “Supplementary Principles for Product Governance”; Financial Services Agency website.
Items this document does not state (6)
Contract ValueContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocation scale

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

To pursue customers’ best interests, provide products and services aligned with their needs and life plans, improve customer satisfaction, maintain and enhance the quality of the product lineup, manage conflicts of interest, and foster a customer-oriented corporate culture.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Initiatives and Action Plan Regarding the Status of Customer-Oriented Business Operations | Tokyo Kiraboshi Financial Group,Inc. (7173) timely disclosure | Komori