Delays in Responding to Technological Innovation
First written in FY2019. 1 of 2 entries say "Worsened", first in FY2026. Latest entry: FY2026.
The whole theme swung hardest in 2026: 34 of 95 companies on the "Worse" side.
- FY2026WorsenedAnnual report
「In recent years, the insurance industry has advanced the enhancement of services and improvement of operational efficiency through the use of advanced digital technologies such as generative AI and big data. The company group is also pursuing initiatives to create new customer value through the use of AI technology. However, if technological innovation accelerates further and the company group falls relatively behind in adopting and using these technologies while competitors actively advance their use in this field, the insurance products and services provided by the company group may become less competitive, potentially reducing its competitiveness within the industry.」
The company has specified the risk of declining competitiveness from delayed responses to technological innovation, taking into account the spread of generative AI and big data and their use by competitors. - FY2019First statedAnnual report
「The IT-related industry is characterized by rapid technological innovation, and the emergence of new technologies can change industry technology standards and customers’ operating environments. If the company is slow to respond to new technologies, its insurance products and services may become less competitive, reducing its competitiveness within the industry and adversely affecting its performance.」
The company newly identified the risk that delays in responding to new technologies and changes in customers’ operating environments could cause its products and services to fall behind and reduce its competitiveness.