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Financial results presentation7093adish Co.,Ltd.Information and Communications, Services and Others

Financial Results Briefing Materials for the First Quarter of the Fiscal Year Ending December 2026

In the first quarter of the fiscal year ending December 2026, revenue increased 7.6% year on year to ¥945 million, reaching a record high for a first quarter. The Company turned a profit at the operating, ordinary and net income levels, compared with operating, ordinary and net losses in the same quarter of the previous year.

Worth reading
58In focus
Scored from 5 of 6 sections
Direction
Improvement
Direction inferred from the company’s description.
Scale
66
¥ million (year-on-year increase in revenue)
Wording
Conditional
How definitive the wording is.

Contents of this document

Financial results presentationFirst quarter of the fiscal year ending December 20267 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales¥945 million+7.6%
Operating profit¥10 million
Ordinary income¥10 million
Net income¥4 million
Full-year earnings forecast
Net Sales
¥4,100 million
Operating profit
¥70 million
Ordinary income
¥70 million
Profit attributable to owners of the parent
¥60 million
What the company explained in this material
Self-assessment against the planThe company's self-assessment against its own plan.
Progressing as planned at the beginning of the fiscal year
Breakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
  • Revenue increase¥66 million
  • Increase in costs of sales¥-39 million
  • Increase in recruitment expenses¥-10 million
  • Increase in outsourcing expenses¥-5 million
  • Other¥3 million
New initiatives
  • Obtained certification to sell and provide implementation support for Zendesk AI Agents Advanced
  • Contributed to the development and publication of guidelines by the Customer Success BPO Promotion Committee of the Japan Customer Success Association
  • Launched a survey on digital literacy
  • Joined DIGITAL POSITIVE ACTION, a public-private partnership project promoted by the Ministry of Internal Affairs and Communications
Key KPIsA metric the company considers important as a management benchmark.
  • Recurring revenue¥9 hundred million / 1Q
  • Recurring revenue ratio94.9 %
  • Monthly churn rate1.1 %
  • ARPA¥6.6 million / year
Medium-term management plan targets
Target fiscal yearFiscal year ending December 2030
Net Sales¥7 billion
Operating profit¥500 million
Gross profit¥2.15 billion
Market Size / Share
  • Forecast 2028 SaaS market size¥2.0288 trillion
  • Forecast CAGR for Japan's public cloud services market (2025-2030)17.6 CAGR %
  • Customer success market size¥800 100 million
  • Zendesk's global market share28 %
Number of employees
Number of EmployeesStandalone: 308; consolidated: 451 (as of the end of March 2026, excluding temporary employees)
Contents of this document
ItemDetails
Document typeFinancial results presentation
Fiscal Period CoveredFirst quarter of the fiscal year ending December 2026
Net Sales¥945 million (YoY +7.6%)
Operating profit¥10 million
Ordinary income¥10 million
Net income¥4 million
Full-year earnings forecastNet Sales ¥4,100 million / Operating profit ¥70 million / Ordinary income ¥70 million / Profit attributable to owners of the parent ¥60 million
Self-assessment against the planProgressing as planned at the beginning of the fiscal year
Breakdown of Factors Affecting the ChangeFactors Revenue increase / Amount ¥66 million, Factors Increase in costs of sales / Amount ¥-39 million, Factors Increase in recruitment expenses / Amount ¥-10 million, Factors Increase in outsourcing expenses / Amount ¥-5 million, Factors Other / Amount ¥3 million
Key KPIsIndicator name Recurring revenue / Value ¥9 hundred million / 1Q / Year on year against the same period last year Not disclosed, Indicator name Recurring revenue ratio / Value 94.9 % / Year on year against the same period last year Not disclosed, Indicator name Monthly churn rate / Value 1.1 % / Year on year against the same period last year Not disclosed, Indicator name ARPA / Value ¥6.6 million / year / Year on year against the same period last year Not disclosed
Number of employeesNumber of Employees Standalone: 308; consolidated: 451 (as of the end of March 2026, excluding temporary employees) / Change during the period Not disclosed / Hiring plan Not disclosed
Medium-term management plan targetsTarget fiscal year Fiscal year ending December 2030 / Net Sales ¥7 billion / Operating profit ¥500 million / Gross profit ¥2.15 billion
Market Size / ShareItem Forecast 2028 SaaS market size / Value ¥2.0288 trillion, Item Forecast CAGR for Japan's public cloud services market (2025-2030) / Value 17.6 CAGR %, Item Customer success market size / Value ¥800 100 million, Item Zendesk's global market share / Value 28 %
New initiativesObtained certification to sell and provide implementation support for Zendesk AI Agents Advanced, Contributed to the development and publication of guidelines by the Customer Success BPO Promotion Committee of the Japan Customer Success Association, Launched a survey on digital literacy, Joined DIGITAL POSITIVE ACTION, a public-private partnership project promoted by the Ministry of Internal Affairs and Communications
Items this document does not state (17)
Gross Profit MarginOperating profit marginSelling, general and administrative expensesResults for the three months of the current quarterProgress against full-year forecastSegment resultsUnit price and quantity metricsNumber of stores and locationsAssumptions Underlying the Business OutlookRisk amount incorporated into the outlookFinancial targetsAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresOrders received and order backlogKey points of the Q&A

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

Costs such as cost of sales and recruitment expenses increased as the Company strengthened its customer success staffing structure, but solid revenue growth absorbed costs including upfront investments.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Financial Results Briefing Materials for the First Quarter of the Fiscal Year Ending December 2026 | adish Co.,Ltd. (7093) timely disclosure | Komori