Delayed response to technological innovation and customer needs
First written in FY2019. 3 of 5 entries say "Restated". Latest entry: FY2026.
Feedforce Group moved to the "Worse" side of this theme in 2026, the same year as the typical company in this theme.
The whole theme swung hardest in 2026: 9 of 32 companies on the "Worse" side.
6 other companies' latest entry also says "Worsened".
- FY2026WorsenedAnnual report
「The spread of generative AI and AI agents is changing how products and services are searched for, compared and recommended, as well as how advertising is managed.」
The risk scope has expanded beyond the existing risks of technological innovation and changing customer needs to include the spread of generative AI and AI agents, competing AI services, information management, intellectual property rights and output accuracy. - FY2024RestatedAnnual report
「However, if, for any reason, the Group is slow to respond to new technologies or services, or if its services or the technologies it uses become obsolete, or if it is slow to respond to customer needs, this may affect the Group's business and performance.」
The Company continues to identify delays in responding to technological innovation and changing customer needs as risks. - FY2022RestatedAnnual report
「The Group is working to respond rapidly to technological innovation and changing customer needs by recruiting and developing outstanding engineers, creating a creative work environment, and establishing a structure for monitoring the latest technological trends and changes in the operating environment through open information sharing, technical study sessions and other initiatives.」
The Company identifies delays in responding to technological innovation and changing customer needs as risks and uses recruitment and development, the work environment, information sharing and technical study sessions as countermeasures. - FY2020RestatedAnnual report
「The Group is working to respond rapidly to technological innovation and changing customer needs by recruiting and developing outstanding engineers, creating a creative work environment, participating in external events such as the annual Ruby Kaigi and AWS Summit, and holding open technical study sessions to establish a structure for monitoring the latest technological trends and changes in the operating environment.」
The Company identifies delays in responding to technological innovation and changing customer needs as risks and specifies measures including recruitment and development and participation in external events. - FY2019First statedAnnual report
「If, for any reason, the Company is slow to respond to new technologies or services, or if its services or the technologies it uses become obsolete, or if it is slow to respond to customer needs, this may affect its business and performance.」
The Company identifies the pace of technological change and its ability to respond to changing needs as business continuity risks.