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Other Disclosures7060geechs inc.Information and Communications, Services and Others

GEEKS achieves industry-leading satisfaction in a customer loyalty survey

GEECHS published the results of its customer loyalty survey for IT freelancers conducted in March 2026. Its NPS reached an all-time high of 8 points, while service satisfaction remained strong at an average of 7.84 out of 10.

Worth reading
54Recurring
0–100. This measures how worthwhile something is to read, not how good or bad the company is.
Direction
Improvement
Direction inferred from the company’s description.
Scale
8
NPS points
Wording
Definitive
How definitive the wording is.

Announced details

GEECHS JOB (IT freelance talent platform)GEECHS DIRECT (direct IT freelance hiring service)フリノベ (IT freelancer support service)GEECHS AIRoot
Applicable field (uses covered by this announcement)

IT freelancer staffing agency services, project referrals, administrative support, employee benefits, and skills development support

What the company reported numerically
Quantitative Effects

NPS of 8 points and average project participation satisfaction of 7.84 (on a 10-point scale)

Usage history

More than 24,000 IT freelancers registered with GEECHS (current)

Award/certification name

Freelance Agent AWARD 2026 GOLD

Location (as indicated in this announcement)

39th Floor, Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya-ku, Tokyo (inside WeWork)

In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.

Source (materials cited by the company)

NTT Com Online, “NPS® Industry Survey Ranking 2022”

Announced details
ItemDetails
Names of Products / Services CoveredGEECHS JOB (IT freelance talent platform), GEECHS DIRECT (direct IT freelance hiring service), フリノベ (IT freelancer support service), GEECHS AI, Root
Applicable areaIT freelancer staffing agency services, project referrals, administrative support, employee benefits, and skills development support
Award/certification nameFreelance Agent AWARD 2026 GOLD
Location39th Floor, Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya-ku, Tokyo (inside WeWork)
Quantitative EffectsNPS of 8 points and average project participation satisfaction of 7.84 (on a 10-point scale)
Usage historyMore than 24,000 IT freelancers registered with GEECHS (current)
SourceNTT Com Online, “NPS® Industry Survey Ranking 2022”
Items this document does not state (11)
CounterpartyCounterparty overviewRelationship with the CompanyContract ValueOffering priceContract DateLaunch dateAwarding / certifying bodyRegistration number and expiry dateLocation scaleImpact on Business Performance

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

High ratings were given for administrative support, including the preparation of contracts and quotations and invoicing, meetings with support representatives, the speed of communication and response, and ongoing project referrals and career support.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
GEEKS achieves industry-leading satisfaction in a customer loyalty survey | geechs inc. (7060) timely disclosure | Komori