Disaster response framework, including a 24-hour call center
First written in FY2019. 2 of 4 entries say "Restated". Latest entry: FY2022.
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- FY2022AdvancedAnnual report
「In addition to receiving daily training, security personnel are supported by a 24-hour control center that oversees the chain of command for the business continuity plan. The control center is located in Tokyo, with backup functions in Hokkaido.」
The previous description of 24-hour call centers in Tokyo and Sapporo has been specified as a BCP command structure centered on a 24-hour control center with backup functions in Hokkaido. - FY2021RestatedAnnual report
「In preparation for the occurrence of these major disasters, the Group operates 24-hour call centers in Tokyo and Sapporo to maintain response manuals for emergencies under its risk management regulations, stock emergency supplies and establish an emergency contact network.」
The disaster response structure comprising response manuals, emergency stockpiles, an emergency contact network and 24-hour call centers in Tokyo and Sapporo is reiterated. - FY2020RestatedAnnual report
「In preparation for the occurrence of these major disasters, the Group operates 24-hour call centers in Tokyo and Sapporo to maintain response manuals for emergencies under its risk management regulations, stock emergency supplies and establish an emergency contact network.」
The disaster response structure comprising response manuals, emergency stockpiles, an emergency contact network and 24-hour call centers in Tokyo and Sapporo is reiterated. - FY2019First statedAnnual report
「In preparation for the occurrence of these major disasters, the Group operates 24-hour call centers in Tokyo and Sapporo to maintain response manuals for emergencies under its risk management regulations, stock emergency supplies and establish an emergency contact network.」
The Group has established response manuals, emergency stockpiles, an emergency contact network and 24-hour call centers in Tokyo and Sapporo.