Shikigaku. (7049) · TargetRestated
Reducing Platform Service Churn
First written in FY2023. 2 of 3 entries say "Restated". Latest entry: FY2027-H1.
3entries
4years
0from disclosures
How it moved
Same theme, other companies
Reducing Churn Through Enhanced Service Functionality and Customer SuccessA theme 19 companies write about · 8 as a headwind · 11 as a tailwind
The whole theme swung hardest in 2021: 1 of 7 companies on the "Worse" side.
4 other companies' latest entry also says "Restated".
Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Showing 14 of the 19 companies compared. The sentences above are computed from all 19.Full recordFilings, disclosures and news, newest first
- FY2027-H1RestatedAnnual report
「The company worked to improve customer satisfaction by supporting the adoption of the Shikigaku methodology, including by promoting regular organizational assessments for contracted companies.」
The company continues its policy of strengthening its platform foundation by improving customer satisfaction and reducing the churn rate, through support for the adoption of the methodology via regular organizational assessments. - FY2024RestatedAnnual report
「• Build a virtuous cycle of «higher customer satisfaction» → «lower churn» → «a stronger customer base»」
For the platform service, the company presented a policy of linking higher customer satisfaction, lower churn and a stronger customer base as a virtuous cycle in its business strategy. - FY2023First statedAnnual report
「Reducing Platform Service Churn」
The company set reducing the churn rate of the platform service as an individual strategy for the first time.