Announced details
Customer service for povo2.0, handling chat inquiries, use of internal corporate knowledge, and sales and marketing support, among other areas.
not disclosed (expected to improve operational efficiency, standardize response quality, and provide a faster, clearer support experience)
TDSE has a business relationship with KDDI Digital Life, introducing Dify to povo2.0 and supporting requirements definition, environment setup, business application development, and improvements following the start of operations. Capital and personnel relationships: not disclosed.
1-6-5 Kudan-minami, Chiyoda-ku, Tokyo; Representative Director and President: Hamada Tatsuya (濱田達弥); Established: 2 November 2020; Business activities: product and service planning, marketing and sales promotion, and customer support for povo2.0.
The company states that the initiative is expected to expand opportunities for license revenue and implementation, development, and operational support, and to increase the scale and continuity of revenue. The amount attributable solely to this initiative is not disclosed.
The company does not address Contract Value / Offering price.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Dify, povo2.0 |
| Counterparty | KDDI Digital Life Corporation |
| Counterparty overview | 1-6-5 Kudan-minami, Chiyoda-ku, Tokyo; Representative Director and President: Hamada Tatsuya (濱田達弥); Established: 2 November 2020; Business activities: product and service planning, marketing and sales promotion, and customer support for povo2.0. |
| Relationship with the Company | TDSE has a business relationship with KDDI Digital Life, introducing Dify to povo2.0 and supporting requirements definition, environment setup, business application development, and improvements following the start of operations. Capital and personnel relationships: not disclosed. |
| Launch date | 5 August 2026 (implemented, with use begun for part of customer support) |
| Applicable area | Customer service for povo2.0, handling chat inquiries, use of internal corporate knowledge, and sales and marketing support, among other areas. |
| Quantitative Effects | not disclosed (expected to improve operational efficiency, standardize response quality, and provide a faster, clearer support experience) |
| Impact on Business Performance | The company states that the initiative is expected to expand opportunities for license revenue and implementation, development, and operational support, and to increase the scale and continuity of revenue. The amount attributable solely to this initiative is not disclosed. |
Items this document does not state (10)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To address the increasing diversity of inquiries, provide faster and clearer responses, standardize service quality, and enable continuous improvement.