Revised forecast
Fiscal year ending September 2026 · Full yearPrevious forecast published 14 November 2025The bar length represents the relative magnitude of change, based on the item that changed the most in this document. The percentage change shown by the dotted line is calculated from the two reported figures because the company did not provide the rate.
Demand for call center staffing continued to decline, particularly among major customers. Although the company worked to improve staffing rates and expand the services it provided, these efforts did not reach a level sufficient to offset the dropped projects. The decline in revenue caused operating profit and ordinary profit to fall below forecast, while net income also fell below forecast because the company recorded valuation losses on investment securities as an extraordinary loss.
Valuation losses on investment securities: ¥192 million, comprising the ¥96 million previously disclosed and an additional ¥95 million impairment loss. In addition, an allowance for doubtful accounts of ¥95 million against loans to ＣＲＧインベストメント株式会社 was recorded only in the standalone financial statements as a non-operating expense.
| Item | Details |
|---|---|
| Net Sales | 18,000 Millions of yen → 16,514 Millions of yen（-8.3%） |
| Operating profit | 300 Millions of yen → 190 Millions of yen（-36.6%） |
| Ordinary income | 250 Millions of yen → 121 Millions of yen（-51.3%） |
| Profit attributable to owners of the parent | 100 Millions of yen → -161 Millions of yen |
| Net income per share | ¥18.03 / sen → ¥-28.93 / sen |
| Fiscal Period Covered | Fiscal year ending September 2026 |
| Period Covered | Full year |
| Publication date of previous forecast | 14 November 2025 |
| Previous-period results | Revenue: ¥16,420 million; operating profit: ¥279 million; ordinary profit: ¥210 million; net income attributable to owners of the parent: ¥153 million; earnings per share: ¥27.73 |
| Reason for the revision | Demand for call center staffing continued to decline, particularly among major customers. Although the company worked to improve staffing rates and expand the services it provided, these efforts did not reach a level sufficient to offset the dropped projects. The decline in revenue caused operating profit and ordinary profit to fall below forecast, while net income also fell below forecast because the company recorded valuation losses on investment securities as an extraordinary loss. |
| Details and amount of extraordinary loss | Valuation losses on investment securities: ¥192 million, comprising the ¥96 million previously disclosed and an additional ¥95 million impairment loss. In addition, an allowance for doubtful accounts of ¥95 million against loans to ＣＲＧインベストメント株式会社 was recorded only in the standalone financial statements as a non-operating expense. |
| Consolidated / non-consolidated | Consolidated (the allowance for doubtful accounts is recorded only on a standalone basis) |
Items this document does not state (1)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The main reason for the revenue shortfall was that, although the company improved temporary staffing rates and expanded its services amid continued declines in demand for call center staffing, particularly among major customers, these measures did not offset lost orders and dropped projects. On the earnings side, the decline in revenue had an impact, and net income also fell below forecast because the company recorded valuation losses on investment securities as an extraordinary loss.