Securing profit through control of outsourcing expenses and costs
First written in FY2021-Q3. 5 of 13 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2024: 1 of 6 companies on the "Worse" side.
2 other companies' latest entry also says "Other".
- FY2026Operating loss due to higher costs and one-time expensesAnnual report
「However, the acquisition of projects from the third quarter onward was significantly affected by external factors, including the postponement of tender announcements following changes in the government framework resulting from a change of prime minister. Although orders were steadily received for projects from the fourth quarter onward, most of the awarded work was scheduled to begin in or after the fiscal year ending March 2027, resulting in a shift between periods and a variance from the acquisition plan. In addition, the cost environment remained challenging because of increased competitive entry and higher personnel costs in these operations, and such costs rose further.」
In addition to higher costs caused by increased competitive entry and higher personnel costs, tender projects shifted between periods and one-time expenses were incurred, making it difficult to achieve the plan, including the profit target. - FY2026-H1Profit falling short of plan due to increased competition and higher personnel costsAnnual report
「However, the cost environment remained challenging because of increased competitive entry and higher personnel costs, among other factors, and profit progressed below plan.」
The cost environment was challenging because of increased competitive entry and higher personnel costs, and profit fell below plan. - FY2025-H1RestatedAnnual report
「Profit progressed broadly in line with the plan through cost controls, including bringing sales staff in-house and reviewing operational efficiency.」
The Company explains that it continued cost controls by bringing sales staff in-house and reviewing operational efficiency, keeping profit broadly in line with the plan even as revenue fell below plan. - FY2024-Q3RestatedAnnual report
「In terms of profit, increased outsourcing expenses for contract-switching solicitation services for a major mobile carrier, together with a decline in profit associated with the contraction of outsourced work for the TEPCO Group, which drives segment profit, resulted in profit falling below the same period of the previous year.」
The disclosure continues to identify higher outsourcing expenses for the major mobile carrier project and the contraction of outsourced work for the TEPCO Group as factors behind the decline in profit in the sales outsourcing business. - FY2024-Q2Profit decline due to higher outsourcing expensesAnnual report
「In terms of profit, increased outsourcing expenses for contract-switching solicitation services for a major mobile carrier, together with a decline in profit associated with the contraction of outsourced work for the TEPCO Group, which drives segment profit, resulted in profit falling below the same period of the previous year.」
Higher outsourcing expenses for the major mobile carrier project and the contraction of outsourced work for the TEPCO Group caused segment profit in the sales outsourcing business to fall below the same period of the previous year. - FY2024-Q1Early incurrence of personnel costs for new projectsAnnual report
「Personnel costs and other expenses related to launching a new sales project undertaken from the beginning of the period were incurred ahead of schedule, resulting in both revenue and profit falling below plan.」
The early incurrence of personnel costs associated with launching a new sales project was identified as a factor behind revenue and profit falling short of plan. - FY2023RestatedAnnual report
「The Company worked to secure profit through cost controls, including reductions in outsourcing expenses.」
The Company continues to implement measures to secure profit through cost controls, including reductions in outsourcing expenses. - FY2023-Q3RestatedAnnual report
「Although the variance from the initial plan was attributable to sales personnel training and activity falling below schedule, as well as the termination of an existing new-electricity customer acquisition project for client-related reasons, the Company worked to secure profit through cost controls, including reductions in outsourcing expenses.」
The Company continues to implement measures to secure profit through cost controls, including reductions in outsourcing expenses. - FY2022RestatedAnnual report
「However, the Company secured profit because it maintained a structure for securing profit through the launch of new projects and control of outsourcing expenses, among other measures.」
The explanation that profit was secured through the launch of new projects and control of outsourcing expenses continued for the full fiscal year. - FY2022-Q2Impact on revenue and costs from restrictions on sales personnelAnnual report
「In another project as well, the number of personnel engaged in sales activities was restricted at the client's request in response to the declaration of a state of emergency, affecting revenue and costs.」
In addition to the previous policy of controlling outsourcing expenses, restrictions on sales personnel at clients' request were identified as a factor affecting revenue and costs. - FY2022-Q1Cost increases came to the foreAnnual report
「The cost of sales was affected by increased work hours resulting from personnel redeployment and other measures accompanying restrictions on electricity-switching solicitation services, as well as the early incurrence of outsourcing costs for additional personnel associated with expansion.」
In contrast to the previous policy of securing profit through control of outsourcing expenses, restrictions on operations and the early incurrence of outsourcing costs accompanying expansion were identified as factors driving higher costs. - FY2021AdvancedAnnual report
「However, the Company secured profit because it maintained a structure for securing profit through the launch of new projects and control of outsourcing expenses, among other measures.」
The results show that, by controlling outsourcing expenses, the Company secured segment profit of ¥351.071 million in the sales outsourcing business and company-wide operating profit of ¥277.620 million despite declining revenue. - FY2021-Q3First statedAnnual report
「As a result of efforts to reduce outsourcing expenses related mainly to electricity-switching solicitation services for the TEPCO Group in the sales outsourcing business and to control outsourcing costs in the multilingual CRM business, cost of sales was ¥1,014.501 million and selling, general and administrative expenses were ¥165.574 million.」
The Company managed outsourcing expenses in both businesses and implemented measures to secure profitability through cost containment.