Reputational damage caused by legal violations or improper activities in outsourced sales
First written in FY2021. 2 of 3 entries say "Restated". Latest entry: FY2023.
The whole theme swung hardest in 2026: 5 of 14 companies on the "Worse" side.
9 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「In its sales outsourcing business, the Company may conduct or act as an agent for sales activities directed at end users, and is required to comply with legal regulations including the Telecommunications Business Act, the Act on Specified Commercial Transactions, and the Electricity Business Act.」
The Company continues to address compliance with laws and regulations governing outsourced sales, training including for outsourced contractors, client audits, and the risk of reputational damage. - FY2022RestatedAnnual report
「In its sales outsourcing business, the Company may conduct or act as an agent for sales activities directed at end users, and is required to comply with legal regulations including the Telecommunications Business Act, the Act on Specified Commercial Transactions, and the Electricity Business Act.」
The Company continues to address compliance with laws and regulations governing outsourced sales, training including for outsourced contractors, client audits, and the risk of reputational damage. - FY2021First statedAnnual report
「In its sales outsourcing business, the Company may conduct or act as an agent for sales activities directed at end users, and is required to comply with legal regulations including the Telecommunications Business Act, the Act on Specified Commercial Transactions, and the Electricity Business Act.」
While conducting compliance training, including for outsourced contractors, and auditing clients, the Company identifies complaints and reputational damage caused by improper sales activities as risks.