Business interruption and losses caused by telecommunications infrastructure or CTI system failures
First written in FY2021. 2 of 3 entries say "Restated". Latest entry: FY2023.
The whole theme swung hardest in 2026: 18 of 81 companies on the "Worse" side.
123 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「To improve the resilience of these communications infrastructure systems, we are working to prevent and avoid system problems by taking measures such as server load balancing, continuous monitoring of operating status, and establishing backup plans.」
We continue to address communications and CTI disruptions through server load balancing, continuous monitoring, and backup plans. - FY2022RestatedAnnual report
「However, if telecommunications infrastructure is impaired and a failure occurs because of an interruption to internet connections or a CTI system problem caused by some incident, regardless of where responsibility lies, the resulting losses from damages claims or loss of confidence may affect the company group’s financial position and operating results.」
The company continues to identify the risk of business interruption, losses and loss of confidence caused by telecommunications line or CTI system failures. - FY2021First statedAnnual report
「However, if telecommunications infrastructure is impaired and a failure occurs because of an interruption to internet connections or a CTI system problem caused by some incident, regardless of where responsibility lies, the resulting losses from damages claims or loss of confidence may affect the company’s financial position and operating results.」
While implementing server load balancing, continuous monitoring and backup plans, the company identifies the impact of telecommunications and CTI failures as a risk.