Continued operation of contact centres through remote work and coordination with partner locations
First written in FY2022. 1 of 2 entries say "Restated". Latest entry: FY2023.
- FY2023RestatedAnnual report
「The group has made government instructions and requests, preventing the spread of infection and ensuring employee safety its highest priorities. With clients' understanding, it has introduced remote work and coordinated with partner call-centre companies and each location to maintain contact-centre operations while working to prevent and control infections.」
The company reconfirmed its continued operations during the infectious disease outbreak through remote work and coordination with partner call-centre companies and individual locations. - FY2022First statedAnnual report
「The group has made government instructions and requests, preventing the spread of infection and ensuring employee safety its highest priorities. With clients' understanding, it has introduced remote work and coordinated with partner call-centre companies and each location to maintain contact-centre operations while working to prevent and control infections.」
Measures were specified to maintain contact-centre operations during the infectious disease outbreak through remote work and coordination with partner call-centre companies and individual locations.