Worth reading
51Recurring
0–100. This measures how worthwhile something is to read, not how good or bad the company is.Direction
Improvement
Direction inferred from the company’s description.Scale
1224
¥ million (year-on-year change in net sales)Wording
Conditional
How definitive the wording is.Contents of this document
Financial results presentationInterim period of the fiscal year ending March 20277 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Net Sales2,316 Millions of yen+112.1%
Operating profit124 Millions of yen
Ordinary income103 Millions of yen
Net income83 Millions of yen
Operating profit margin5.4 %
Selling, general and administrative expenses1,053 Millions of yen
Full-year earnings forecast
Net Sales
5,500 Millions of yen
Operating profit
220 Millions of yen
Ordinary income
190 Millions of yen
Profit attributable to owners of the parent
125 Millions of yen
Progress against full-year forecast 通期の予想に対して、いまどこまで進んだかの割合です。
Net Sales42.1
Operating profit56.6
Ordinary income54.5
Interim net income attributable to owners of the parent66.6
What the company explained in this material
Breakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
Change in net sales from the same period last year
1,224 Millions of yen
Year-on-Year Change in Operating Profit
167 Millions of yen
Advertising expenses for the Web Services Business
571 Millions of yen
Cash inflows from investing activities from the acquisition of shares in subsidiaries
245 Millions of yen
Cash outflows for repayment of long-term borrowings
181 Millions of yen
New initiatives
- Making 株式会社FW a subsidiary and establishing the web services business
- Strengthening the AI division
- Hybrid consultations combining AI chat, voicebots and human support
- Utility and telecommunications proposals originating from moves
- Intake services and multilingual BPO for partner operators
Key KPIsA metric the company considers important as a management benchmark.
- Multilingual inbound call volume (first half)58,231 projectsYear on year against the same period last year-6.4%
- Multilingual inbound call volume in September 20269,370 projectsYear-on-year-18.1
- Number of users of FW, Web Crew and other services2,200 More than 10,000 people
- Number of employees580 PeopleCompared with the end of the year-earlier period239
Segment results
Multilingual CRM Business
Net Sales
1,137 Millions of yen
Year-on-year revenue growth46.8
Segment profit
221 Millions of yen
Year-on-Year Change in Profit193.4
Sales Outsourcing Business
Net Sales
193 Millions of yen
Year-on-year revenue growth-39.1
Segment profit
50 Millions of yen
Year-on-Year Change in Profit-35.1
Web Services Business
Net Sales
986 Millions of yen
Segment profit
65 Millions of yen
Market Size / Share
Foreign residents in Japan
428 10,000 people
Number of employees
Number of Employees580 People
Change during the period239 People
Three months of the current quarter
First quarter
Net Sales
706 Millions of yen
Operating profit
33 Millions of yen
Second quarter
Net Sales
1,610 Millions of yen
Operating profit
90 Millions of yen
| Item | Details |
|---|---|
| Document type | Financial results presentation |
| Fiscal Period Covered | Interim period of the fiscal year ending March 2027 |
| Net Sales | 2,316 Millions of yen (YoY +112.1%) |
| Operating profit | 124 Millions of yen |
| Ordinary income | 103 Millions of yen |
| Net income | 83 Millions of yen |
| Operating profit margin | 5.4 % |
| Selling, general and administrative expenses | 1,053 Millions of yen |
| Three months of the current quarter | First quarter Net Sales 706 Millions of yen / Operating profit 33 Millions of yen / Second quarter Net Sales 1,610 Millions of yen / Operating profit 90 Millions of yen |
| Full-year earnings forecast | Net Sales 5,500 Millions of yen / Operating profit 220 Millions of yen / Ordinary income 190 Millions of yen / Profit attributable to owners of the parent 125 Millions of yen |
| Progress against full-year forecast | Net Sales 42.1 / Operating profit 56.6 / Ordinary income 54.5 / Interim net income attributable to owners of the parent 66.6 |
| Segment results | Multilingual CRM Business Net Sales 1,137 Millions of yen / Year-on-year revenue growth 46.8 / Segment profit 221 Millions of yen / Year-on-Year Change in Profit 193.4 / Sales Outsourcing Business Net Sales 193 Millions of yen / Year-on-year revenue growth -39.1 / Segment profit 50 Millions of yen / Year-on-Year Change in Profit -35.1 / Web Services Business Net Sales 986 Millions of yen / Segment profit 65 Millions of yen |
| Breakdown of Factors Affecting the Change | Change in net sales from the same period last year 1,224 Millions of yen / Year-on-Year Change in Operating Profit 167 Millions of yen / Advertising expenses for the Web Services Business 571 Millions of yen / Cash inflows from investing activities from the acquisition of shares in subsidiaries 245 Millions of yen / Cash outflows for repayment of long-term borrowings 181 Millions of yen |
| Key KPIs | Indicator name Multilingual inbound call volume (first half) / Value 58,231 projects / Year on year against the same period last year -6.4 projects, Indicator name Multilingual inbound call volume in September 2026 / Value 9,370 projects / Year-on-year -18.1 projects, Indicator name Number of users of FW, Web Crew and other services / Value 2,200 More than 10,000 people / Year on year against the same period last year Not disclosed, Indicator name Number of employees / Value 580 People / Compared with the end of the year-earlier period 239 People |
| Number of employees | Number of Employees 580 People / Change during the period 239 People / Hiring plan Not disclosed |
| Market Size / Share | Foreign residents in Japan 428 10,000 people |
| New initiatives | Making 株式会社FW a subsidiary and establishing the web services business, Strengthening the AI division, Hybrid consultations combining AI chat, voicebots and human support, Utility and telecommunications proposals originating from moves, Intake services and multilingual BPO for partner operators |
Items this document does not state (14)
Gross Profit MarginSelf-assessment against the planUnit price and quantity metricsNumber of stores and locationsAssumptions Underlying the Business OutlookRisk amount incorporated into the outlookMedium-term management plan targetsFinancial targetsAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresOrders received and order backlogKey points of the Q&A
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.The company attributes the increase in revenue to stronger inbound demand in the multilingual CRM business, progress in bidding projects for government agencies and other public-sector bodies, and the consolidation of the web services business beginning in July 2026. The sales outsourcing business reported lower revenue and operating profit because it was unable to secure replacements for projects that ended during the previous fiscal year, and the launch of new projects also took time.
How to read this page
This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.