Implementation of a New System
First written in FY2017-Q2. 12 of 18 entries say "Advanced", first in FY2017. Latest entry: 2026-05-18.
5 other companies' latest entry also says "Advanced".
- 2026-05-18AdvancedInvestor presentation
「We are also promoting initiatives to minimize the occurrence of defective products through the introduction of AI image-based authenticity verification, training for frontline staff, and stricter purchasing rules.」
AI-based authentication progressed from the policy stage to the implementation stage, with operation combined with training and purchasing rules. - FY2025AdvancedAnnual report
「The system will shorten the time required for appraisal work previously performed manually and significantly improve operations, reducing working time by more than 50%.」
The company has advanced to the stage of providing external partners with an appraisal system combining AI dynamic pricing, data correction and API connectivity, describing a mechanism capable of reducing appraisal time by more than 50%. - FY2025-H1AdvancedAnnual report
「We also added a new feature, the AI voice-interactive avatar appraiser DAI, to the Otegaru Brand Purchase service. By showing a product to a camera while conversing with the AI avatar appraiser DAI, users are presented with an indicative purchase price and can ask questions on the spot, enabling smoother communication.」
The AI voice-interactive avatar appraiser DAI was added to Otegaru Brand Purchase, which uses image recognition, natural language processing and a purchasing ERP system, expanding the appraisal and purchasing functions to the implementation stage. - FY2024-Q2RestatedAnnual report
「To improve operational efficiency and customer convenience in our purchasing and sales business, we will continue advancing the following online initiatives based on AI-powered database analysis: (a) optimising prices for pre-owned luxury goods globally, (b) making it easier for consumers to list products on our website by automating product categorisation, and (c) strengthening authentication.」
The company reaffirmed its policy of continuing to optimise prices, automate product categorisation and strengthen authentication through AI-powered database analysis. - FY2024-Q1RestatedAnnual report
「To improve operational efficiency and customer convenience in our purchasing and sales business, we will continue advancing the following online initiatives based on AI-powered database analysis: (a) optimising prices for pre-owned luxury goods globally, (b) making it easier for consumers to list products on our website by automating product categorisation, and (c) strengthening authentication.」
The company reaffirmed its policy of continuing to optimise prices, automate product categorisation and strengthen authentication through AI-powered database analysis. - FY2023-Q3RestatedAnnual report
「To improve operational efficiency and customer convenience in our purchasing and sales business, we will continue advancing the following online initiatives based on AI-powered database analysis: (a) optimising prices for pre-owned luxury goods globally, (b) making it easier for consumers to list products on our website by automating product categorisation, and (c) strengthening authentication.」
The company reaffirmed its policy of continuing to optimise prices, automate product categorisation and strengthen authentication through AI-powered database analysis. - FY2022AdvancedAnnual report
「Our group's basic policy is to maximise earnings by maximising the cross ratio, defined as inventory turnover multiplied by gross margin, based on 大黒屋's strengths in authentication and appropriate pricing. We have now completed the transition from the analogue knowledge accumulated at each store to its digitalisation, including building databases and organising product categories through machine learning.」
The company reported completing the transition to databases of store-developed knowledge concerning authentication and pricing and to machine-learning-based product categorisation. It has moved to the stage of considering API services for Dynamic Pricing, customer analysis and authentication. - FY2022-Q3AdvancedAnnual report
「Our group's basic policy is to maximise earnings by maximising the cross ratio, defined as inventory turnover multiplied by gross margin, based on our strengths in authentication and appropriate pricing. We have now completed the transition from the analogue knowledge accumulated at each store to its digitalisation, including building databases and organising product categories through machine learning. Going forward, we are confident that establishing Dynamic Pricing based on know-how from further enhanced digitalisation will enable us to maximise inventory turnover and gross profit, centrally manage analogue and digital operations, and help strengthen the CtoB and BtoC markets as a platform operator.」
The company reported completing the transition to databases of knowledge accumulated at stores and machine-learning-based product categorisation, and moving toward establishing Dynamic Pricing and centrally managing analogue and digital operations. - FY2022-Q2RestatedAnnual report
「In addition to purchasing and sales operations at existing stores, we have centrally managed our purchasing and sales business online and offline with a view to the COVID-19 and post-COVID-19 periods, rebuilt the system to further grow the online business, and advanced digital transformation to strengthen omnichannel marketing centred on Salesforce.」
The company continues to centrally manage online and offline operations, strengthen omnichannel marketing centred on Salesforce, and rebuild systems to advance digital transformation. - FY2022-Q1AdvancedAnnual report
「With a view to the COVID-19 and post-COVID-19 periods, we centrally managed our purchasing and sales business online and offline, rebuilt the system to further grow the online business, and advanced digital transformation to strengthen omnichannel marketing centred on Salesforce.」
The company expanded its existing e-commerce initiatives by introducing centralised online and offline management, omnichannel marketing centred on Salesforce, and system redevelopment to advance digital transformation. - FY2021AdvancedAnnual report
「To further strengthen our e-commerce purchasing and sales business, our group relaunched its e-commerce site in November 2020. Using Salesforce's system to centrally manage information and customers across stores and e-commerce, we rebuilt the system to provide products and services that meet customer needs and improve operational efficiency.」
The e-commerce site was relaunched in November 2020 on the basis of centralised management of store and e-commerce customers using Salesforce's system. - FY2021-Q3AdvancedAnnual report
「To further strengthen our e-commerce purchasing and sales business, our group relaunched its e-commerce site in November 2020. Using Salesforce's system to centrally manage information and customers across stores and e-commerce, we rebuilt the system to provide products and services that meet customer needs and improve operational efficiency.」
The e-commerce site was relaunched in November 2020 to centrally manage customer information and improve operational efficiency using Salesforce's system. - FY2021-Q2AdvancedAnnual report
「Going forward, we intend to build an e-commerce site that can display products suited to each customer's preferences by centrally managing information using Salesforce's system.」
In addition to conventional AI and database analysis, the company provided details of plans to centrally manage information using Salesforce's system and build an e-commerce site tailored to customer preferences. - FY2021-Q1RestatedAnnual report
「To achieve more efficient and reliable purchasing going forward, we are advancing the following initiatives based on database analysis centred on AI: (1) optimising prices for pre-owned luxury goods globally, (2) making it easier for consumers to list products on our website by automating product categorisation, and (3) strengthening authentication.」
The company continues to optimise prices, automate product categorisation and strengthen authentication through AI-centred database analysis. - FY2019AdvancedAnnual report
「As previously disclosed, to strengthen our e-commerce business, our group is advancing the following initiatives based on database analysis centred on AI overseas: (1) optimising prices for pre-owned luxury goods globally, (2) making it easier for consumers to list products on our website by automating product categorisation, and (3) strengthening authentication.」
The company continued to optimise prices, automate product listings and strengthen authentication using AI-centred database analysis. - FY2019-Q1AdvancedAnnual report
「As we are preparing to launch the CtoC app in the market, the upfront investment costs for developing these systems are being reflected as a reduction in consolidated expenses.」
The initiative has taken concrete shape, shifting from conventional system development to investment in system development ahead of the CtoC app's market launch. - FY2017AdvancedAnnual report
「We are developing systems in Japan and the United Kingdom to address the shortage of personnel able to authenticate and price pre-owned luxury goods, which had been a bottleneck to opening new stores. These systems will enable us to steadily increase the number of stores.」
The company provided more detail than in the previous reference to the new system, describing development to address the shortage of personnel for authentication and pricing and enable store expansion. - FY2017-Q2First statedAnnual report
「There were also increases in related costs associated with implementing the new system.」
The company mentioned implementation of the new system for the first time as a new cost factor, in addition to the LINE appraisal system.