Solution Development Through Market Exploration and Customer Support
First written in FY2016. 5 of 7 entries say "Restated". Latest entry: FY2023.
40 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「Through service and support for our many customers who have already received our products and for various research and development institutions, we accurately identify not only customers’ expressed requirements but also their latent needs, and strive to provide solutions quickly through original perspectives and technology. At the same time, through microscope sales activities and other means, we research a broad range of industries and markets, identify new markets and applications, and strive to create new products that meet their respective needs.」
Continuing the policy of identifying explicit and latent needs and new markets through services for customers and research and development institutions and through sales activities, and translating them into product development. - FY2021RestatedAnnual report
「Through service and support for our many customers who have already received our products and for various research and development institutions, we accurately identify not only customers’ expressed requirements but also their latent needs, and strive to provide solutions quickly through original perspectives and technology.」
Continuing the policy of identifying explicit and latent needs through services and support for customers and research and development institutions, and reflecting them in solutions. - FY2020AdvancedAnnual report
「In addition to sharing technology roadmaps with leading-edge customers, our group works to build strong relationships of trust with customers, led not only by its sales personnel but also by in-house engineers, so that it can identify specific existing and future needs as early as possible.」
Explicitly stated that relationships are built primarily by in-house engineers in addition to sharing technology roadmaps with customers, and specified how customer needs are identified. - FY2019RestatedAnnual report
「Through service and support for our many customers who have already received our products and for various research and development institutions, we accurately identify not only customers’ expressed requirements but also their latent needs, and strive to provide solutions to their problems faster than anyone else through original perspectives and technology.」
Continuing to identify explicit and latent needs through market research and services for customers and research institutions, and reflect them in product development. - FY2018RestatedAnnual report
「In developing new products, we research a broad range of industries and markets through microscope sales activities and other means, identify new markets and applications, and strive to create new products that meet their respective needs. We also consider it essential to accurately identify not only the expressed requirements but also the latent needs of our many customers who have already received our products and of various research and development institutions through service and support, and to provide solutions to their problems faster than anyone else through original perspectives and technology.」
Continuing to identify explicit and latent needs through market research and services for customers and research and development institutions, and reflect them in product development. - FY2017RestatedAnnual report
「In developing new products, we research a broad range of industries and markets through microscope sales activities and other means, identify new markets and applications, and strive to create new products that meet their respective needs.」
Continuing to explore markets and applications through sales activities and identify latent needs through services for customers and research institutions. - FY2016First statedAnnual report
「Through microscope sales activities and other means, we research a broad range of industries and markets, identify new markets and applications, and strive to create new products that meet their respective needs.」
Policy of identifying explicit and latent needs through sales activities and services for customers and research institutions, then translating them into new products.